Alim Al Rabbi
Cardiff,United Kingdom
Summary
Highly organised and detail-oriented professional with expertise in filing and organisation, project scheduling, and legal research using Westlaw. Proficient in schedule management, Microsoft Office suite, social media, and Adobe Acrobat. Demonstrates strong communication skills and exceptional customer service abilities, with experience in front desk operations.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work history
Legal Assistant
Bangladesh supreme court
Dhaka, Bangladesh
01.2018 - 01.2020
- Compiled detailed case summaries for quick reference by attorneys.
- Supported solicitors by arranging court dates and appointment schedules .
- Prepared necessary paperwork for court hearings, facilitating smooth proceedings .
- Ensured client satisfaction with timely and accurate communication.
- Streamlined office procedures with effective administrative tasks.
Customer relationship officer
Pubali bank limited
Mymensingh, Bangladesh
01.2021 - 07.2022
- Conducted regular reviews of client accounts, offering personalised solutions based on individual needs.
- Fostered positive working environment within team, encouraging open communication and collaboration amongst colleagues.
- Streamlined communication channels between different departments for improved customer service delivery.
- Utilised CRM tools for effective management of customer interactions.
Retail sales assistant
Samsung
Dhaka, Bangladesh
04.2016 - 12.2017
- Enhanced customer satisfaction by providing exceptional service and addressing queries.
- Maintained visual merchandising standards to attract potential buyers.
- Supported management with administrative tasks for efficient workflow.
- Assisted customers in product selection for increased sales.
- Collaborated with other team members for streamlined shopping experience.
Team Member
Spice Hut
Cardiff
09.2023 - 02.2024
- Collaborated with team at Spice Hut Cardiff, located on City Road.
- Volunteered to gain in-depth knowledge of restaurant operations.
- Maintained high standards of food hygiene, securing customer trust.
- Engaged in industry learning for three months during vacation.
- Ensured workplace cleanliness with regular maintenance tasks.
Housekeeping
Future inn
Cardiff, United Kingdom
07.2025 - Current
- Facilitated room readiness by coordinating with housekeeping staff for sudden guest arrivals.
- Conducted weekly meetings with housekeeping staff to enhance communication and feedback.
- Managed inventory of housekeeping supplies to prevent shortages.
Housekeeping
Premier Inn
Cardiff
02.2023 - 09.2025
- Liaised with housekeeping staff to ensure efficient room readiness checks.
- Collaborated with housekeeping to uphold high room standards.
- Optimised customer experience by performing store housekeeping tasks.
- Oversaw recruitment process, establishing skilled and reliable housekeeping team.
- Collaborated closely with housekeeping to maintain room standards.
Education
Master's degree - LLM Laws
University of South Wales
United Kingdom 09.2023 - 09.2024
Bachelor's Degree - Law and Justice
Southeast University
Bangladesh 01.2016 - 04.2020
Skills
- Filing and organization
- Project scheduling
- Legal research and Westlaw
- Schedule management
- Microsoft Office suite
- Social media proficiency
- Adobe Acrobat expertise
- Front desk operations
- Communication skills
- Customer service
Websites
Languages
English - Fluent
Awards
MUN best Research paper award, December 2019, I have got award for the best position paper in 2019 in MUN which is a organisation under UNHCR
Links
https://www.facebook.com/Sarok29
Accomplishments
Best research paper award from M.U.N(Model United Nations)
Timeline
Housekeeping
Future inn
07.2025 - Current
Master's degree - LLM Laws
University of South Wales
09.2023 - 09.2024
Team Member
Spice Hut
09.2023 - 02.2024
Housekeeping
Premier Inn
02.2023 - 09.2025
Customer relationship officer
Pubali bank limited
01.2021 - 07.2022
Legal Assistant
Bangladesh supreme court
01.2018 - 01.2020
Retail sales assistant
Samsung
04.2016 - 12.2017
Bachelor's Degree - Law and Justice
Southeast University
01.2016 - 04.2020
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