ALIHA AFZAL
Summary
A motivated and detail-oriented professional with a background in Psychology and hands-on experience in human resources, data analysis, and client-facing roles. Skilled in recruitment, employee relations, and administrative support, with a strong ability to manage stakeholder relationships and improve operational efficiency. Seeking to contribute to a UK-based organisation in an HR or Business Support role, bringing strong organisational skills, data-driven decision-making, and a proactive approach to problem-solving.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Commercial Development Representative
S&P Global
03.2026 - 06.2026
- Spearhead lead generation and pipeline development, targeting key financial institutions across the Americas to drive growth in the Data & Research (D&R) product suite.
- Analyse large data sets for client insights and trends, directly informing strategic outreach and high-value prospecting.
- Collaborated with cross-functional teams to ensure data accuracy and reporting efficiency.
- Managed client-facing reporting, ensuring accuracy, clarity, and timely delivery.
Lead Data Analyst
S&P Global
03.2025 - 03.2026
- Led data analysis projects, ensuring high-quality insights for business growth.
- Mentored junior analysts and supported team performance.
- Identified trends and opportunities through advanced data interpretation.
- Worked closely with stakeholders to align data outputs with business objectives.
Data Analyst
S&P Global
03.2024 - 03.2025
- Collected, cleaned, and analysed large datasets to support business decision-making.
- Produced detailed reports and dashboards for internal and client use.
- Delivered data-driven insights to improve operational performance and strategic planning.
- Collaborated with cross-functional teams to ensure data accuracy and reporting efficiency.
- Managed client-facing reporting, ensuring accuracy, clarity, and timely delivery.
Human Resources Manager
Bali Tech
11.2023 - 02.2024
- Managed end-to-end recruitment processes, including job postings, candidate screening, interviewing, and onboarding.
- Maintained employee records in compliance with HR policies and data protection standards.
- Acted as the first point of contact for employee relations, resolving workplace issues professionally and confidentially.
- Supported payroll coordination, compensation structures, and employee benefits administration.
- Developed and implemented HR policies aligned with organisational goals and employment regulations.
- Coordinated performance management processes, including appraisals and employee development plans.
- Delivered onboarding and training programmes to enhance employee engagement and retention.
- Ensured compliance with labour laws and internal HR procedures.
- Promoted a positive workplace culture through engagement initiatives and effective communication
Sales Executive
Rainbow Communications
Islamabad
09.2022 - 11.2023
- Conducted market research to identify potential clients and business opportunities.
- Maintained and updated CRM systems with accurate client information.
- Supported lead generation strategies and campaign execution.
- Achieved individual and team sales targets consistently.
Education
Bachelor's - Psychology
Riphah University
01.2019 - 01.2023
Intermediate - Premedical
Punjab Group of Colleges
01.2016 - 01.2018
GCSEs - Science
Presentation Convent High School
2014 - 2016
Skills
- Recruitment & Talent Acquisition
- Employee Relations & HR Support
- HR Policies & Compliance
- Payroll & Benefits Administration
- Data Analysis & Reporting
- Stakeholder Management
- CRM Systems (Salesforce, Salesloft, ZoomInfo)
- Microsoft Office (Excel, PowerPoint, Word)
Languages
English
Fluent
Timeline
Commercial Development Representative
S&P Global
03.2026 - 06.2026
Lead Data Analyst
S&P Global
03.2025 - 03.2026
Data Analyst
S&P Global
03.2024 - 03.2025
Human Resources Manager
Bali Tech
11.2023 - 02.2024
Sales Executive
Rainbow Communications
09.2022 - 11.2023
Bachelor's - Psychology
Riphah University
01.2019 - 01.2023
Intermediate - Premedical
Punjab Group of Colleges
01.2016 - 01.2018
GCSEs - Science
Presentation Convent High School
2014 - 2016