Alifa Rebello
Newcastle Upon Tyne,UK
Summary
Accomplished legal professional with a strong foundation in legal research, analytical thinking, and effective communication. Demonstrates exceptional time management and critical thinking skills, ensuring precise legal drafting and successful negotiation outcomes. Adept at problem resolution and team collaboration, fostering positive client relations through detail orientation and technical proficiency. Committed to advancing a career in law with a focus on delivering high-quality legal solutions.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Customer Service Associate
BOXPARK- Island Poke
Wembley, UK
06.2024 - 12.2024
- Exercised active listening and negotiation skills to resolve client concerns professionally, maintaining satisfaction and loyalty
- Demonstrated strong problem-solving abilities when resolving customer complaints effectively.
- Coordinated with team members and kitchen staff to ensure accuracy, timeliness, and adherence to customer requirements
- Answered 50 + telephone calls per day with professionalism.
Server/Customer Service Representative
Joets Bar Restaurant
Bogmalo, India
08.2023 - 11.2023
- Maintained exceptional client relations by providing professional service, addressing guest inquiries, and ensuring a positive experience
- Demonstrated strong organizational skills by managing multiple customer requests and coordinating with team members to deliver services efficiently
- Effectively handled and resolved customer concerns, showcasing problem-solving and conflict-resolution abilities
- Contributed to operational excellence by managing opening and closing duties, ensuring smooth workflows and adherence to policies
- Strengthened teamwork and communication through seamless collaboration with staff across departments
Education
LLB - LAW (hons)
University of Sunderland
01.2024 - 01.2027
Higher Secondary Schooling - COMMERCE 70%
M.E.S Vasant Joshi College
01.2021 - 01.2023
Secondary School - 70%
Regina Mundi School, Chicalim
Goa, India Skills
- Legal Research
- Analytical Thinking
- Effective Communication
- Time Management
- Critical Thinking
- Problem Resolution
- Team Collaboration
- Client Relations
- Detail Orientation
- Technical Proficiency
- Legal drafting
- Negotiation
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References
Gemma Phillips,
Academic tutor in Sunderland University LLB LAW (hons), gemma.phillips@sunderland.ac.uk
Languages
English
Advanced
Hindi
Advanced
Timeline
Customer Service Associate
BOXPARK- Island Poke
06.2024 - 12.2024
LLB - LAW (hons)
University of Sunderland
01.2024 - 01.2027
Server/Customer Service Representative
Joets Bar Restaurant
08.2023 - 11.2023
Higher Secondary Schooling - COMMERCE 70%
M.E.S Vasant Joshi College
01.2021 - 01.2023
Secondary School - 70%
Regina Mundi School, Chicalim
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