Alida Alexandra Imbrea
Crewe,Cheshire
Summary
Highly organised and results-driven professional with extensive expertise in database management, strategic planning, and customer relationship management. Demonstrates exceptional leadership skills and adaptability, with a proven track record in employee training and team leadership. Proficient in SQL, Microsoft SQL Server, and advanced Microsoft Excel. Committed to delivering excellence through attention to detail and critical thinking, aiming to leverage these competencies towards strategic decision-making in a dynamic environment.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Administrator
GXO Logistics
Crewe, Cheshire
08.2023 - Current
- Work on the internal IT systems
- Booking in containers, and liaising with our customer partners,
- Organise all related paperwork and support with goods in/out processing
- Responding to emails and queries
- Escalating issues to the appropriate level of management
- Adhere to all health and safety rules in line with company policy
- Extracting reports in Microsoft Excel and check and manipulate the data
- Ensure all loads are complete in time to ship
- Ensure all loads are virtually and physically correct before sending them
- Helping all our colleagues to ensure the work is done in time and correct.
RPA Business Analyst
SPSS fundamentals
05.2018 - Current
English Atestate and Computer Systems Atestate
04.2018 - Current
Driving Licence
06.2013 - Current
Warehouse Specialist
Likewize
Crewe
05.2022 - 06.2023
Technical Team Leader
Ipsos Interactive Services
Bucharest
05.2021 - 06.2022
- Help develop or improve scripts for new deliveries or a better process, in order to increase productivity
- Provide trainings, presentations, workshops for new products, deliveries, in order to improve the team performance
- Help integrate new hire as well as provide feedback and monitor their development. (team of more than 10 people)
- First point of escalation for clients( on timings, complex requirements, conflicts)
- Make sure both individual and team performance are reached
- Assign projects within the team, based on complexity, workload, experience
- Assist other departments if any issues raised
- Main achievements:
- Improve collaboration with clients, based on an open free communication channel and consultation offered
- Decrease the time needed for the new recruits to independently work on the projects
- Developed or updated documentations for most processes or products
- Improve communication with new departments through presentations, exchanges.
Senior Data Analyst
Ipsos Interactive Services
Bucharest
10.2017 - 05.2021
- Analyzing the materials sent by the client and preparing the script in IBM SPSS Data Collection application: Base Professional, based on the data from online surveys;
- Help develop or improve the scripts for a new deliery or better process in order to increase productivity
- Identifying and solving the problems that appear after running the script that was developed accordingly to the specifications received from the client;
- Weighting the results if needed;
- Checking the results with DMS Query (SQL) or SPSS Statistics and delivering the final results to the client;
- Merging data from different phases of a project and tabulating the new database to see the wider perception about the product;
- Maintaining a good communication with the client in order to achieve the requested results;
- Monitoring and updating project costs regarding the Data Analysis part of the project
- Checking that data / deliveries / information received from external vendors are complete, accurate and according to specifications
- Creating and maintaining tables for continuous projects - adhoc, omnibus, Innotest Inno and Innotest
- CPT(improve data transfer, eliminate duplicates and redundant information from the database, ensure data is accurate)
- Responsible for providing any project related information that management may need in relation to vendor involvement (time worked, timings, costs, efficiency, etc.)
- Improve collaboration with new departments through presentations
- Make sure both individual and team objectives are reached
- As a senior role, I have also trained the newcomers in order to maintain a good collaboration between our team and the clients and also try to monitor their development.
Customer Sales RepresentativeRenault Group
Renault
Bucharest
06.2016 - 10.2017
- Managing and creating the clients database in order to achieve our tasks of sales
- Organising the company presentations of the new cars and other events in front of audience
- Negociating and signing financial contracts and leasings with the new clients
- Cars presentations and identifying the client needs in order to keep a strong and good collaboration.
Sales Assistant
GERMAG
Bucharest
10.2014 - 12.2014
Education
Bachelor's - Marketing
The Bucharest University of Economic Studies
Bucharest, Ilfov 10.2013 - 07.2016
Certificate of Higher Education - Mathematics-Informatics
National College Traian
Drobeta-Turnu Severin, Mehedinți 10.2009 - 06.2013
Skills
- Microsoft SQL Server
- Employee training
- Administrative experience
- Customer relationship management
- Warehouse management system
- Adaptability
- Database management
- Team leadership
- Microsoft Office
- Time management
- Critical thinking
- Client focus
- Data analytics
- Attention to Detail
- Strategic decision-making
- Highly organised
- Results-driven
- Customer Service
- Leadership skills
Certification
- Client service advanced, 05/01/18
- RPA Business Analyst, 05/01/18
- SPSS fundamentals, 04/01/18
- English Atestate and Computer Systems Atestate, 06/01/13
- Driving Licence, 11/01/12 to 11/01/31
Languages
English
Fluent
German
Beginner
Romanian
Native
Spanish
Beginner
Affiliations
- Reading, travelling, movies
Personal Information
Willing To Relocate: Anywhere
Timeline
Administrator
GXO Logistics
08.2023 - Current
Warehouse Specialist
Likewize
05.2022 - 06.2023
Technical Team Leader
Ipsos Interactive Services
05.2021 - 06.2022
RPA Business Analyst
SPSS fundamentals
05.2018 - Current
English Atestate and Computer Systems Atestate
04.2018 - Current
Senior Data Analyst
Ipsos Interactive Services
10.2017 - 05.2021
Customer Sales RepresentativeRenault Group
Renault
06.2016 - 10.2017
Sales Assistant
GERMAG
10.2014 - 12.2014
Bachelor's - Marketing
The Bucharest University of Economic Studies
10.2013 - 07.2016
Driving Licence
06.2013 - Current
Certificate of Higher Education - Mathematics-Informatics
National College Traian
10.2009 - 06.2013
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