Alicia Tsobgny
Summary
A mature, hardworking, and reliable student seeking a part-time position to further develop professional skills and gain valuable experience in a fast-paced environment. Enthusiastic, dedicated, polite, and punctual, with a strong work ethic and excellent team spirit developed through sporting activities. A quick learner who adapts well to new challenges, communicates effectively, and is committed to providing excellent customer service while contributing positively to any team.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
Work history
Waitress
Miznon
London
2022.10 - Current
- Processed sales and collected payments at cash register, delivering exceptional customer service to enhance sales experience.
- Advanced team efficiency by assisting in training new waitstaff members.
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Maintained clean and organised dining area for customer comfort.
Store Assistant
Lumindi
London
2022.03 - 2026.07
- Maintained store cleanliness and presentation to enhance customer experience. Replenished stock proactively to ensure product availability. Delivered exceptional customer service, contributing to increased sales.
- Directed customers towards desired merchandise successfully reducing search time.
- Ensured products' freshness by regularly checking and removing expired items.
- Improved product availability by effectively restocking shelves.
Baby-sitter
London
2022.03 - 2026.07
- Cared for children of two families, ensuring safety and engagement during day and night. Prepared nutritious meals, facilitated various activities, assisted with homework, and delivered basic French lessons to enhance language skills.
- Assisted in developing reading skills through storytelling sessions promoting love for books among kids.
- Created fun-filled holiday programmes keeping children entertained throughout the break.
- Demonstrated flexibility regarding scheduling needs resulting in high levels of parent satisfaction.
Intern
Beko Capital Advisory
Douala
2023.06 - 2023.06
- Collaborated with CEO on investment management challenges, assisting Head of Investment Banking with IPOs, financial analyses, and model creation, while also examining accounting, internal control, and human resources.
- Presented findings from data analysis tasks clearly to non-technical colleagues.
- Ensured timely project completion for customer satisfaction.
- Contributed towards successful product launch through dedicated market research.
Education
Bachelor of Science - Finance and Investment Banking
University of Greenwich
City of london 2025.09 -
A-Level - Spanish, Economics, Sociology
Chestnut Grove Academy
London 2022.09 - 2024.08
GCSE - Mathematics, Biology, Chemistry and Physics, English (Language and Literature), Geography, Business Studies, Religious Studies, Spanish
Chestnut Grove Academy.
London 2020.09 - 2022.08
Skills
- Microsoft Teams
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Tills operation
- Cleaning procedures competence
- Payment Processing
- Alcohol licence awareness
- Table check-ins
- Telephone etiquette
Languages
English
French
Spanish
Timeline
Bachelor of Science - Finance and Investment Banking
University of Greenwich
2025.09 -
Intern
Beko Capital Advisory
2023.06 - 2023.06
Waitress
Miznon
2022.10 - Current
A-Level - Spanish, Economics, Sociology
Chestnut Grove Academy
2022.09 - 2024.08
Store Assistant
Lumindi
2022.03 - 2026.07
Baby-sitter
2022.03 - 2026.07
GCSE - Mathematics, Biology, Chemistry and Physics, English (Language and Literature), Geography, Business Studies, Religious Studies, Spanish
Chestnut Grove Academy.
2020.09 - 2022.08