Alicia Thompson
London
Summary
Highly adaptable professional with a strong foundation in technological adaptability and problem-solving, excelling under pressure to deliver effective solutions. Recognised for exceptional communication skills, fostering collaboration and ensuring clarity in complex scenarios. Committed to leveraging core competencies to drive innovation and achieve organisational goals.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Server
Dishoom
London
09.2023 - Current
- Built strong interpersonal and communication skills through daily interactions with a diverse clientele in a fast-paced, high-pressure environment.
- Developed leadership and mentoring abilities by training new team members, delivering structured guidance to support their onboarding and performance growth.
- Proactively resolved customer issues with empathy and efficiency, maintaining brand reputation and ensuring repeat business.
- Thrived in a collaborative team culture, adapting quickly to changing priorities and contributing to a positive and productive work atmosphere.
Private nanny
Private clients
London
01.2018 - 09.2023
- Provided attentive and nurturing care for children aged four to fifteen, supporting their physical, emotional, and developmental needs in a safe, stimulating environment.
- Designed and implemented age-appropriate activities to promote learning, creativity, and social development.
- Coordinated daily routines including meals, school pickups, extracurriculars, and bedtime, ensuring structure and consistency.
- Maintained open communication with parents, providing regular updates and adapting care to meet evolving family needs.
- Managed household responsibilities such as light cleaning, meal preparation, and scheduling appointments, demonstrating strong multitasking and organizational skills.
Personal assistant
Private client
London
06.2019 - 06.2020
- Provided comprehensive administrative and personal support, managing calendars, travel arrangements, meetings, and confidential correspondence with precision and discretion.
- Streamlined daily operations by coordinating schedules, preparing documents, and handling communication across multiple platforms.
- Acted as a key point of contact, representing the client professionally in both internal and external interactions.
- Anticipated needs and proactively addressed logistical or operational challenges, ensuring seamless day-to-day functioning.
- Balanced multiple competing priorities under tight deadlines while maintaining a high level of accuracy and attention to detail.
Education
Bachelor of Science - Psychology
University of Nottingham
Nottingham 09.2020 - 07.2023
Skills
- Technological adaptability
- Effective communicator
- Adaptability under pressure
- Problem-solving
References
References available upon request.
Timeline
Server
Dishoom
09.2023 - Current
Bachelor of Science - Psychology
University of Nottingham
09.2020 - 07.2023
Personal assistant
Private client
06.2019 - 06.2020
Private nanny
Private clients
01.2018 - 09.2023
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