Alicia Taylor
United Kingdom
Summary
Experienced and detail-oriented Event Planner with over four years of success delivering high-impact events for up to 900 guests and managing budgets reaching £1 million. Skilled in end-to-end event coordination, vendor management, and on-site execution. Known for a calm, solution-focused approach under pressure and a strong ability to bring client visions to life. Committed to continuous improvement, leveraging feedback and analytics to refine processes and enhance future event outcomes.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Conference and Events Assistant (Voluntary)
The Waldorf Hilton London
Aldwych, London
08.2024 - 05.2025
- Coordinated with vendors to meet all event requirements.
- Oversaw event setup and teardown, ensuring equipment functionality.
- Managed events for up to 900 guests, leading a team of 30 staff members.
- Briefed all team members on event plans to ensure alignment and clarity.
- Orchestrated event operations, ensuring seamless equipment management and timely problem resolution.
- Maintained rigorous health and safety standards throughout all events.
- Fostered partnerships with internal teams and external companies to enhance event execution.
Event Planner
The Waldorf Hilton London
Aldwych, London
11.2023 - 05.2025
- Orchestrated high-profile events for up to 900 guests, managing budgets of £1 million.
- Developed detailed function sheets and coordinated interdepartmental briefings for seamless event execution.
- Collaborated with clients to translate concepts into exceptional events, overseeing entertainment, AV, and decor vendors.
- Led departmental meetings and event briefings to convey essential details effectively.
- Coordinated travel and accommodation arrangements for event guests, VIPs, and speakers.
- Drove continuous improvement through post-event analyses and implemented refined processes based on client feedback.
Receptionist
Hilton Garden Inn Silverstone
Silverstone, Northamptonshire
11.2022 - 11.2023
- Streamlined guest check-in procedures and optimized room allocation strategies, leading to enhanced guest satisfaction and maximized occupancy rates.
- Taking all enquiries in person, on the phone and via email, assisting all guests with special requirements.
- Ensuring maximum room occupancy and up-selling of hotel services.
- Created our package system for any special occasions being celebrated in the hotel.
- Responsible for managing customer complaints and providing solutions to improve their experience.
- Managed the VIP suites and hospitality boxes during the hotel's first British Grand Prix.
Event Planning and Operations Assistant
McGee's Marquee and Bar Hire Ltd
Northampton, Northamptonshire
04.2019 - 11.2022
- General administrative support to the Event Operations Manager
- Logistics and event planning
- Project management
- Updating/preparing event documentation and equipment
- Support with setup and tear-down of the event space
Education
Northampton School for Boys Sixth Form - A Level English Language, A Level Geography, A Level Politics
Northampton School for Boys Sixth Form
09.2019 - 07.2022
Skills
- Strategic Planning and Logistical Skills
- Project Management
- Strong Interpersonal Skills
- Leadership
- Organisation and Time Management
- Adaptability
- Strong Problem Solving Skills
- Exceptional Communication
Certification
- Level 2 Merit WSET - Wine Tasting and Certification
- Team Member of the Month February 2024 - The Waldorf Hilton London
- The Waldorf Hilton London 'Rising Star of the Year' 2024
Timeline
Conference and Events Assistant (Voluntary)
The Waldorf Hilton London
08.2024 - 05.2025
Event Planner
The Waldorf Hilton London
11.2023 - 05.2025
Receptionist
Hilton Garden Inn Silverstone
11.2022 - 11.2023
Northampton School for Boys Sixth Form - A Level English Language, A Level Geography, A Level Politics
Northampton School for Boys Sixth Form
09.2019 - 07.2022
Event Planning and Operations Assistant
McGee's Marquee and Bar Hire Ltd
04.2019 - 11.2022
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