Alicia Tavares

A dedicated and detail-oriented professional with a strong foundation in Clinical Psychology, complemented by experience across recruitment administration, customer service, and hospitality. Holding a degree in Clinical Psychology provides valuable insights into human behaviour, communication, and problem-solving skills applied effectively in all aspects of work.

With nearly 1 year of experience as a Recruitment Administrator, responsible for managing the recruitment life cycle, including shortlisting, interview scheduling, issuing conditional offers, conducting pre-employment checks, and handling final offers and on boarding. Experienced in maintaining personnel records, verifying documentation, and providing support throughout the hiring process.

In addition, brings nearly 3 years of experience as a Contact Centre Agent, delivering exceptional customer service in a high-pressure environment, managing telephony services, resolving complex queries, and ensuring smooth communication between staff, patients, and visitors.

Earlier career involved 3 years as a Waitress, where strong interpersonal skills were developed, including delivering attentive customer service, multitasking, and creating a positive dining experience for customers.

Possessing strong communication, organisational, and problem-solving abilities, committed to providing high-quality service and support across diverse roles. The ability to adapt to various tasks, maintain confidentiality, and manage multiple responsibilities ensures reliability as a team player.