Alicia James
Summary
Degree qualified professional with experience across people partnering, recruitment and HR management within luxury retail and real estate. Skilled in building strong relationships with stakeholders at all levels, delivering effective recruitment and people solutions, and supporting business objectives in fast-paced, commercially driven environments. Recognised for excellent written and verbal communication, a collaborative approach, strong organisational skills and the ability to build trust, resolve challenges and adapt to changing business needs.
Overview
1
1
Language
5
5
years of post-secondary education
7
7
years of professional experience
Work history
Recruitment and HR Manager
Vero
Dubai
2025.10 - Current
- Partnered with department managers to provide HR guidance and support on employee relations, performance management and people initiatives.
- Supported the implementation of performance review cycles, talent reviews and development initiatives to drive high performance.
- Analysed recruitment metrics, hiring performance and market trends to continuously improve hiring efficiency.
- Implemented an effective onboarding programme, ensuring the smooth integration of new hires.
- Drafted and managed employment contracts, offer letters, company policies and HR documentation in line with UAE Labour Law.
- Ensured compliance with MOHRE regulations, visa processes, employee records and company HR policies.
- Conducted thorough background checks to support safe and compliant hiring practices.
- Streamlined HR procedures, resulting in more efficient and organised operations.
- Supported disciplinary, grievance and absence management processes in line with company policy.
Senior Recruiter
Huspy
Dubai
2024.02 - 2025.10
- Joined Huspy during the launch of its Real Estate division, playing a key role in building the recruitment function from the ground up.
- Built strong talent pipelines through proactive sourcing, networking, referrals and market mapping, reducing time-to-hire for critical roles.
- Conducted thorough interview processes with an emphasis on cultural fit and technical skills.
- Provided timely and constructive feedback to candidates following interviews, ensuring a positive candidate experience and maintaining professionalism.
- Managed the full candidate lifecycle, from initial outreach and interview coordination through to offer negotiation and onboarding.
- Travelled internationally as part of company recruitment roadshows, building relationships with prospective candidates and strengthening Huspy's employer brand.
Real Estate Constultant
Luxfolio
Dubai
2023.07 - 2024.02
- Built and managed a portfolio of clients, providing tailored property advice, negotiating sales and leasing transactions, and delivering a high standard of customer service throughout the sales process.
- Developed new business opportunities through networking, relationship building and proactive lead generation, consistently managing client relationships to achieve individual sales targets.
Review Co-ordinator
Oxfordshire County Council
Oxford, Oxfordshire
2022.09 - 2023.06
- Coordinated statutory review meetings, managing complex caseloads, scheduling stakeholders and ensuring all documentation was prepared accurately and within strict deadlines.
- Prepared detailed review reports following meetings with children and young people, documenting observations, outcomes and recommendations to support care planning and ensure compliance with statutory requirements.
- Liaised with social workers, families, education providers and external agencies to maintain accurate records and support the effective delivery of Adult services.
Senior Sales Assistant
Michael Kors
Bicester Village, Oxfordshire
2020.01 - 2022.09
- Delivered an exceptional luxury customer experience by building long-term client relationships, providing personalised styling advice and consistently exceeding individual and store sales targets.
- Supported the management team by mentoring junior sales advisors, maintaining premium visual merchandising standards and contributing to the smooth day-to-day operation of the boutique.
Education
Bachelor of Science - Adult Nursing
Oxford Brookes University
Oxford 2018.01 - 2021.08
NVQ Level 3 Diploma - Health and Social Care
City of Oxford College
Oxford 2015.09 - 2017.06
Skills
- Excellent Written & Verbal Communication
- Stakeholder Management
- Relationship Building
- Emotional Intelligence
- Active Listening
- Influencing & Negotiation
- Conflict Resolution
- Coaching & Mentoring
- Strategic Thinking
- Adaptability
Languages
English
Native
Timeline
Recruitment and HR Manager
Vero
2025.10 - Current
Senior Recruiter
Huspy
2024.02 - 2025.10
Real Estate Constultant
Luxfolio
2023.07 - 2024.02
Review Co-ordinator
Oxfordshire County Council
2022.09 - 2023.06
Senior Sales Assistant
Michael Kors
2020.01 - 2022.09
Bachelor of Science - Adult Nursing
Oxford Brookes University
2018.01 - 2021.08
NVQ Level 3 Diploma - Health and Social Care
City of Oxford College
2015.09 - 2017.06