Summary
Overview
Work history
Education
Skills
Websites
Certification
Languages
Affiliations
Additional Skills
Timeline
Generic
Alicia Farrell

Alicia Farrell

Hornchurch,Essex

Summary

A dedicated professional with expertise in learning needs analysis, learning design, facilitation, coaching, psychometrics, and performance consulting. Demonstrates a strong ability to analyse and address learning requirements effectively. Adept at designing impactful learning programmes and facilitating engaging sessions to enhance performance. Utilises psychometric tools to provide insightful coaching and consulting services aimed at improving individual and organisational outcomes. Committed to continuous improvement and professional development within the field of learning and performance consulting.

Overview

24
24
years of professional experience
16
16
years of post-secondary education
1
1
Certification

Work history

Learning & DEI Senior Manager

Teneo Ltd
London
2025.01 - 2025.04
  • Lead for the design and delivery of DEI-focused development initiatives in response to business needs e.g. allyship training, unconscious bias training and Breakthrough women’s sponsorship programme.
  • Design and lead the global implementation of events to celebrate and commemorate strategically aligned awareness dates, partnering with ERGs, people partners, and senior leaders to maximise impact.
  • Advisor to the People Team and business, offering guidance and innovative solutions to enhance the DEI agenda, following external benchmarks and recommendations, e.g. Financial Advisory Gender Action Plan and Ethnicity Action Plans for reverse mentoring and minority sponsorship programmes.
  • Collaborate with the Teneo Inclusive Culture Council and UK DEI SteerCo to ensure a one Teneo approach aligned with strategic priorities.
  • Manage delivery of projects within timelines and budget.
  • Manage relationships with external DEI organisations and partners.

Independent Learning Consultant

Harriott Consulting
London
2023.11 - 2024.12

Contractor facilitating Deloitte Facilitator Excellence for Deloitte Dublin, Deloitte Copenhagen, Deloitte University Europe (Paris) and Deloitte London. (Various dates from October 2023-November 2024).

Contractor for Teneo Ltd from January – December 2024:

  • Maternity cover for Strategy & Communications learning business partner, managing technical S&C curriculum
  • Designed Content Creation Toolkit to guide Learning team and business SMEs through the design and delivery of in person and virtual technical workshops.
  • Partnered with Strategy and Communications senior managing directors, to design client-facing, technical communications workshops, dubbed “Teneo Academy.”
  • Re-launched Breakthrough UK women’s sponsorship programme, reviewing previous cohorts’ feedback, sourcing and partnering with new external partner to create sponsor and sponsee toolkits, launch workshop, sponsee development sessions, networking, sponsor support and sponsee peer coaching sessions.
  • Designed and delivered DEI Windrush awareness panel session for 200 attendees, interviewing 98 yearold Windrush generation member.
  • Partnering with CEO of FA business to devise actions to support gender action plan, including male allyship training.

Learning & Development Business Partner

Schroders Investment Management Limited
2021.06 - 2023.10
  • Partnered with internal Sustainable Investment team and over 20 technical SMEs to design, build and launch the global Schroders Sustainability Curriculum, a suite of 22 self paced learning modules to improve sustainability know-how.
  • Conducted a management LNA via focus groups to inform redesign of manager milestone programme, in line with the Schroders Manager Expectations.
  • Partnered with Headspring Executive Development (a joint venture between the FT and IE Business School) to co-create and launch the first Schroders Sustainable Leadership Programme for high potential, senior talent and successors to critical roles.
  • Led ERG working group to scope, design and facilitate internal DE&I Allyship session.
  • Partnered with Wealth Management, Solutions, Global Technology and Infrastructure functions, to implement solutions for ad hoc learning.
  • Partnered with Client Group leaders to scope and build an Account Management skills framework, supporting Schroders’ move towards becoming a skills based organisation.
  • Built self-paced manager toolkits on topics including Inclusive Leadership and Performance Check-ins.
  • Reviewed development goals and pulse survey themes to inform Manager Masterclass sessions topics.
  • Facilitated “Take charge of your career” to support non-linear career development philosophy.
  • Manager to Learning Specialist and Learning Assistant.

Global Tax & Legal Learning Manager

Deloitte Touché & Tohmatsu Limited
2018.10 - 2021.05
  • Professional & Leadership (P&L) curriculum lead, responsible for curating and driving adoption of virtualized professional and leadership programs.
  • Learning Business Partner to Global BPS technical SMEs. Redesigned curriculum sessions including, Project Planning, Coaching, Communication Skills and Personal Impact.
  • Trained as Deloitte Facilitator Excellence master facilitator.
  • Advised on the design of learning solutions, ensuring alignment with adult learning principles (Kolb Learning Cycle / Honey & Mumford Learning Styles) and fulfilment of business outcomes.
  • Closed the learning lifecycle with thorough participant evaluation and analysis through impact reports, planning future enhancements based on feedback.
  • Manager to global learning coordinators.
  • Updated e-learning storyboards for conversion to Articulate by in-house digital team and external providers. Reviewing alpha and beta versions before completion.
  • Providing voiceovers for technical BrainShark recordings.
  • Pro bono learning design and delivery: delivered StrengthsFinder and Deloitte Business Chemistry client session to secondary school staff team, through One Million Futures program.

Financial Advisory Learning Manager

Deloitte Touche & Tohmatsu Limited
2013.11 - 2018.10
  • Learning business partner to UK Financial Advisory (FA) business, partnering to design and implement learning solutions in line with learning best practice.
  • Program lead for first FA Manager Excellence (annual manager milestone program) and graduate and BrightStart induction.
  • Lead facilitator for various 1-3 day professional and leadership skills courses including: national UK Experienced Hire Welcome Event (for 90-110 experienced hires); Deloitte Facilitator Excellence TTT, ARC Leadership Program, Breakthrough Conversations, Business Chemistry, StrengthsFinder and MBTI team development sessions.
  • Part of Deloitte internal coaching cadre, supporting executive and director transition coaching.
  • Manager to team’s Assistant Manager.

Facilitator & Internal Coach

Deloitte Touché & Tohmatsu Limited
2011.05 - 2013.11
  • Facilitated core professional and leadership programs, including Effective Presentations, Career Conversations for Appraisers, Audit Facilitator Development Programme and Manager Development Centre.
  • Facilitated Deloitte University Europe Manager Development Journey.
  • Deloitte University Europe rep. at US Deloitte Facilitator Excellence global redesign meeting, Chicago.
  • Trained as a Results certified Coach, supporting ARC, Director Transition and maternity coaching.
  • Built sound working knowledge of Adult Learning Theory; Kolb Learning Cycle & Honey & Mumford.
  • Appraiser to junior team members.

Global Audit Learning, Learning Coordinator

Deloitte Touché & Tohmatsu Limited
2009.01 - 2011.05

Project Worker

Action for Children London Independent Visitors Consortium
2006.11 - 2008.12

Learning & Development Coordinator

Aon Limited
2005.02 - 2006.11

HR Administrator

Linklaters
2004.03 - 2005.02

HR Procedures Analyst

Aon Limited
2002.12 - 2004.02

HR Administrative Assistant

Aon Limited
2001.08 - 2002.11

Education

A-levels - Biology, Geography, Italian

Sacred Heart of Mary Girls’ School
Upminster, Essex
1991.01 - 1998.01

GCSEs - Ten A- A, including Double Science and English (Mathematics grade B)

Sacred Heart of Mary Girls’ School
Upminster, Essex
1991.01 - 1996.01

BSc Hons. - Psychology

Royal Holloway College, University of London
Upminster
1998.09 - 2001.05

Fostering Inclusion & Diversity course - DEI

Yale School of Management
Virtual
2020.03 - 2020.05

Leadership 360 Feedback Survey – coach’s training - Coaching

Deloitte
London
2020.01 - 2020.06

Business Chemistry – accredited for client delivery - Psychometrics

Deloitte
London
2018.09 - 2018.10

Business Chemistry accreditation - Psychometrics

Deloitte
London
2014.09 - 2014.10

6 Disciplines of Breakthrough Learning Design - Learning Design

6Ds
London
2013.01 - 2013.02

Emotional Capitalist Report certification - Psychometrics

ECR
London
2013.03 - 2013.05

Results Coaching certification - Coaching

Results Coaching
London
2011.02 - 2011.07

MBTI Step 1 certificate - Psychometrics

OPP
London
2011.09 - 2011.11

Skills

  • Learning needs analysis
  • Learning Design
  • Facilitation
  • Coaching
  • Psychometrics
  • Performance Consulting

Certification

BSL Level 1

Languages

Italian
Intermediate

Affiliations

  • Cycling
  • Zumba

Additional Skills

  • SABA (LMS)
  • Cornerstone (LMS & LXP)

Timeline

Learning & DEI Senior Manager

Teneo Ltd
2025.01 - 2025.04

Independent Learning Consultant

Harriott Consulting
2023.11 - 2024.12

Learning & Development Business Partner

Schroders Investment Management Limited
2021.06 - 2023.10

Fostering Inclusion & Diversity course - DEI

Yale School of Management
2020.03 - 2020.05

Leadership 360 Feedback Survey – coach’s training - Coaching

Deloitte
2020.01 - 2020.06

Global Tax & Legal Learning Manager

Deloitte Touché & Tohmatsu Limited
2018.10 - 2021.05

Business Chemistry – accredited for client delivery - Psychometrics

Deloitte
2018.09 - 2018.10

Business Chemistry accreditation - Psychometrics

Deloitte
2014.09 - 2014.10

Financial Advisory Learning Manager

Deloitte Touche & Tohmatsu Limited
2013.11 - 2018.10

Emotional Capitalist Report certification - Psychometrics

ECR
2013.03 - 2013.05

6 Disciplines of Breakthrough Learning Design - Learning Design

6Ds
2013.01 - 2013.02

MBTI Step 1 certificate - Psychometrics

OPP
2011.09 - 2011.11

Facilitator & Internal Coach

Deloitte Touché & Tohmatsu Limited
2011.05 - 2013.11

Results Coaching certification - Coaching

Results Coaching
2011.02 - 2011.07

Global Audit Learning, Learning Coordinator

Deloitte Touché & Tohmatsu Limited
2009.01 - 2011.05

Project Worker

Action for Children London Independent Visitors Consortium
2006.11 - 2008.12

Learning & Development Coordinator

Aon Limited
2005.02 - 2006.11

HR Administrator

Linklaters
2004.03 - 2005.02

HR Procedures Analyst

Aon Limited
2002.12 - 2004.02

HR Administrative Assistant

Aon Limited
2001.08 - 2002.11

BSc Hons. - Psychology

Royal Holloway College, University of London
1998.09 - 2001.05

A-levels - Biology, Geography, Italian

Sacred Heart of Mary Girls’ School
1991.01 - 1998.01

GCSEs - Ten A- A, including Double Science and English (Mathematics grade B)

Sacred Heart of Mary Girls’ School
1991.01 - 1996.01
Alicia Farrell