Summary
Overview
Work History
Education
Skills
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Certification
Languages
Affiliations
Additional Skills
Timeline
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Alicia Farrell

Alicia Farrell

Hornchurch,Essex

Summary

A dedicated professional with expertise in learning needs analysis, learning design, facilitation, coaching, psychometrics, and performance consulting. Demonstrates a strong ability to analyse and address learning requirements effectively. Adept at designing impactful learning programmes and facilitating engaging sessions to enhance performance. Utilises psychometric tools to provide insightful coaching and consulting services aimed at improving individual and organisational outcomes. Committed to continuous improvement and professional development within the field of learning and performance consulting.

Overview

24
24
years of professional experience
16
16
years of post-secondary education
1
1
Certification

Work History

Learning & DEI Senior Manager

Teneo Ltd
London
01.2025 - 04.2025
  • Lead for the design and delivery of DEI-focused development initiatives in response to business needs e.g. allyship training, unconscious bias training and Breakthrough women’s sponsorship programme.
  • Design and lead the global implementation of events to celebrate and commemorate strategically aligned awareness dates, partnering with ERGs, people partners, and senior leaders to maximise impact.
  • Advisor to the People Team and business, offering guidance and innovative solutions to enhance the DEI agenda, following external benchmarks and recommendations, e.g. Financial Advisory Gender Action Plan and Ethnicity Action Plans for reverse mentoring and minority sponsorship programmes.
  • Collaborate with the Teneo Inclusive Culture Council and UK DEI SteerCo to ensure a one Teneo approach aligned with strategic priorities.
  • Manage delivery of projects within timelines and budget.
  • Manage relationships with external DEI organisations and partners.

Independent Learning Consultant

Harriott Consulting
London
11.2023 - 12.2024

Contractor facilitating Deloitte Facilitator Excellence for Deloitte Dublin, Deloitte Copenhagen, Deloitte University Europe (Paris) and Deloitte London. (Various dates from October 2023-November 2024).


Contractor for Teneo Ltd from January – December 2024:

  • Maternity cover for Strategy & Communications learning business partner, managing technical S&C curriculum
  • Designed Content Creation Toolkit to guide Learning team and business SMEs through the design and delivery of in person and virtual technical workshops.
  • Partnered with Strategy and Communications senior managing directors, to design client-facing, technical communications workshops, dubbed “Teneo Academy.”
  • Re-launched Breakthrough UK women’s sponsorship programme, reviewing previous cohorts’ feedback, sourcing and partnering with new external partner to create sponsor and sponsee toolkits, launch workshop, sponsee development sessions, networking, sponsor support and sponsee peer coaching sessions.
  • Designed and delivered DEI Windrush awareness panel session for 200 attendees, interviewing 98 yearold Windrush generation member.
  • Partnering with CEO of FA business to devise actions to support gender action plan, including male allyship training.

Learning & Development Business Partner

Schroders Investment Management Limited
06.2021 - 10.2023
  • Partnered with internal Sustainable Investment team and over 20 technical SMEs to design, build and launch the global Schroders Sustainability Curriculum, a suite of 22 self paced learning modules to improve sustainability know-how.
  • Conducted a management LNA via focus groups to inform redesign of manager milestone programme, in line with the Schroders Manager Expectations.
  • Partnered with Headspring Executive Development (a joint venture between the FT and IE Business School) to co-create and launch the first Schroders Sustainable Leadership Programme for high potential, senior talent and successors to critical roles.
  • Led ERG working group to scope, design and facilitate internal DE&I Allyship session.
  • Partnered with Wealth Management, Solutions, Global Technology and Infrastructure functions, to implement solutions for ad hoc learning.
  • Partnered with Client Group leaders to scope and build an Account Management skills framework, supporting Schroders’ move towards becoming a skills based organisation.
  • Built self-paced manager toolkits on topics including Inclusive Leadership and Performance Check-ins.
  • Reviewed development goals and pulse survey themes to inform Manager Masterclass sessions topics.
  • Facilitated “Take charge of your career” to support non-linear career development philosophy.
  • Manager to Learning Specialist and Learning Assistant.

Global Tax & Legal Learning Manager

Deloitte Touché & Tohmatsu Limited
10.2018 - 05.2021
  • Professional & Leadership (P&L) curriculum lead, responsible for curating and driving adoption of virtualized professional and leadership programs.
  • Learning Business Partner to Global BPS technical SMEs. Redesigned curriculum sessions including, Project Planning, Coaching, Communication Skills and Personal Impact.
  • Trained as Deloitte Facilitator Excellence master facilitator.
  • Advised on the design of learning solutions, ensuring alignment with adult learning principles (Kolb Learning Cycle / Honey & Mumford Learning Styles) and fulfilment of business outcomes.
  • Closed the learning lifecycle with thorough participant evaluation and analysis through impact reports, planning future enhancements based on feedback.
  • Manager to global learning coordinators.
  • Updated e-learning storyboards for conversion to Articulate by in-house digital team and external providers. Reviewing alpha and beta versions before completion.
  • Providing voiceovers for technical BrainShark recordings.
  • Pro bono learning design and delivery: delivered StrengthsFinder and Deloitte Business Chemistry client session to secondary school staff team, through One Million Futures program.

Financial Advisory Learning Manager

Deloitte Touche & Tohmatsu Limited
11.2013 - 10.2018
  • Learning business partner to UK Financial Advisory (FA) business, partnering to design and implement learning solutions in line with learning best practice.
  • Program lead for first FA Manager Excellence (annual manager milestone program) and graduate and BrightStart induction.
  • Lead facilitator for various 1-3 day professional and leadership skills courses including: national UK Experienced Hire Welcome Event (for 90-110 experienced hires); Deloitte Facilitator Excellence TTT, ARC Leadership Program, Breakthrough Conversations, Business Chemistry, StrengthsFinder and MBTI team development sessions.
  • Part of Deloitte internal coaching cadre, supporting executive and director transition coaching.
  • Manager to team’s Assistant Manager.

Facilitator & Internal Coach

Deloitte Touché & Tohmatsu Limited
05.2011 - 11.2013
  • Facilitated core professional and leadership programs, including Effective Presentations, Career Conversations for Appraisers, Audit Facilitator Development Programme and Manager Development Centre.
  • Facilitated Deloitte University Europe Manager Development Journey.
  • Deloitte University Europe rep. at US Deloitte Facilitator Excellence global redesign meeting, Chicago.
  • Trained as a Results certified Coach, supporting ARC, Director Transition and maternity coaching.
  • Built sound working knowledge of Adult Learning Theory; Kolb Learning Cycle & Honey & Mumford.
  • Appraiser to junior team members.

Global Audit Learning, Learning Coordinator

Deloitte Touché & Tohmatsu Limited
01.2009 - 05.2011

Project Worker

Action for Children London Independent Visitors Consortium
11.2006 - 12.2008

Learning & Development Coordinator

Aon Limited
02.2005 - 11.2006

HR Administrator

Linklaters
03.2004 - 02.2005

HR Procedures Analyst

Aon Limited
12.2002 - 02.2004

HR Administrative Assistant

Aon Limited
08.2001 - 11.2002

Education

A-levels - Biology, Geography, Italian

Sacred Heart of Mary Girls’ School
Upminster, Essex
01.1991 - 01.1998

GCSEs - Ten A- A, including Double Science and English (Mathematics grade B)

Sacred Heart of Mary Girls’ School
Upminster, Essex
01.1991 - 01.1996

BSc Hons. - Psychology

Royal Holloway College, University of London
Upminster
09.1998 - 05.2001

Fostering Inclusion & Diversity course - DEI

Yale School of Management
Virtual
03.2020 - 05.2020

Leadership 360 Feedback Survey – coach’s training - Coaching

Deloitte
London
01.2020 - 06.2020

Business Chemistry – accredited for client delivery - Psychometrics

Deloitte
London
09.2018 - 10.2018

Business Chemistry accreditation - Psychometrics

Deloitte
London
09.2014 - 10.2014

6 Disciplines of Breakthrough Learning Design - Learning Design

6Ds
London
01.2013 - 02.2013

Emotional Capitalist Report certification - Psychometrics

ECR
London
03.2013 - 05.2013

Results Coaching certification - Coaching

Results Coaching
London
02.2011 - 07.2011

MBTI Step 1 certificate - Psychometrics

OPP
London
09.2011 - 11.2011

Skills

  • Learning needs analysis
  • Learning Design
  • Facilitation
  • Coaching
  • Psychometrics
  • Performance Consulting

Certification

BSL Level 1

Languages

Italian
Intermediate

Affiliations

  • Cycling
  • Zumba

Additional Skills

  • SABA (LMS)
  • Cornerstone (LMS & LXP)


Timeline

Learning & DEI Senior Manager

Teneo Ltd
01.2025 - 04.2025

Independent Learning Consultant

Harriott Consulting
11.2023 - 12.2024

Learning & Development Business Partner

Schroders Investment Management Limited
06.2021 - 10.2023

Fostering Inclusion & Diversity course - DEI

Yale School of Management
03.2020 - 05.2020

Leadership 360 Feedback Survey – coach’s training - Coaching

Deloitte
01.2020 - 06.2020

Global Tax & Legal Learning Manager

Deloitte Touché & Tohmatsu Limited
10.2018 - 05.2021

Business Chemistry – accredited for client delivery - Psychometrics

Deloitte
09.2018 - 10.2018

Business Chemistry accreditation - Psychometrics

Deloitte
09.2014 - 10.2014

Financial Advisory Learning Manager

Deloitte Touche & Tohmatsu Limited
11.2013 - 10.2018

Emotional Capitalist Report certification - Psychometrics

ECR
03.2013 - 05.2013

6 Disciplines of Breakthrough Learning Design - Learning Design

6Ds
01.2013 - 02.2013

MBTI Step 1 certificate - Psychometrics

OPP
09.2011 - 11.2011

Facilitator & Internal Coach

Deloitte Touché & Tohmatsu Limited
05.2011 - 11.2013

Results Coaching certification - Coaching

Results Coaching
02.2011 - 07.2011

Global Audit Learning, Learning Coordinator

Deloitte Touché & Tohmatsu Limited
01.2009 - 05.2011

Project Worker

Action for Children London Independent Visitors Consortium
11.2006 - 12.2008

Learning & Development Coordinator

Aon Limited
02.2005 - 11.2006

HR Administrator

Linklaters
03.2004 - 02.2005

HR Procedures Analyst

Aon Limited
12.2002 - 02.2004

HR Administrative Assistant

Aon Limited
08.2001 - 11.2002

BSc Hons. - Psychology

Royal Holloway College, University of London
09.1998 - 05.2001

A-levels - Biology, Geography, Italian

Sacred Heart of Mary Girls’ School
01.1991 - 01.1998

GCSEs - Ten A- A, including Double Science and English (Mathematics grade B)

Sacred Heart of Mary Girls’ School
01.1991 - 01.1996
Alicia Farrell