Alicia Evy Gardner
Birmingham,Quinton
Summary
Compassionate and reliable individual dedicated to supporting children in achieving their full potential. Proven communication skills and strong work ethic developed through experience in fast-paced customer-focused environments. Committed to creating safe and encouraging spaces for children to thrive. Eager to learn and develop new skills to make a positive impact in children's lives.
Overview
8
8
years of professional experience
Work History
Tanning consultant/ receptionist
HQ TAN
11.2025 - Current
Self Employed Lash Technician
01.2021 - Current
Junior stylist
Mirror Mirror hair design salon
11.2019 - 10.2020
Junior stylist
Suyo hairdressing
09.2019 - 11.2019
Salon assistant
Mjs hair studio
08.2018 - 08.2019
Overview of skills obtained
.
- Welcomed customers and provided friendly, professional customer service
- Delivered a professional and friendly service to clients
- Established trusting relationships with clients through effective communication
- Answered telephone enquiries and responded to customer questions
- Addressed and resolved customer concerns calmly and professionally
- Managed appointments and maintained accurate records
- Booked appointments and managed the reception area
- Handled cash and card payments accurately
- Maintained cleanliness and hygiene throughout the salon
- Provided tailored advice on tanning sessions while adhering to health and safety procedures
- Worked independently, managing time effectively and maintaining high professional standards
Education
Diploma - ladies Hairdressing
Halesowen college
07-2019
Level 3 hairdressing apprenticeship -
Reflections hair dressing college
06-2020
Diploma - application of eyelash extensions
British beauty academy
01-2021
GCSE - English literature, English language, Maths, ICT
Perryfields high school
01-2018
Skills
- Customer service
- Effective communication
- Organisational skills
- Calm under pressure
- Teamwork and autonomy
- Confidentiality respect
- Continuous learning
- Compassionate care
- Trustworthiness
- Relationship building
- Patience and calmness
REFRENCES
Available upon request
Timeline
Tanning consultant/ receptionist
HQ TAN
11.2025 - Current
Self Employed Lash Technician
01.2021 - Current
Junior stylist
Mirror Mirror hair design salon
11.2019 - 10.2020
Junior stylist
Suyo hairdressing
09.2019 - 11.2019
Salon assistant
Mjs hair studio
08.2018 - 08.2019
Overview of skills obtained
.
Diploma - ladies Hairdressing
Halesowen college
Level 3 hairdressing apprenticeship -
Reflections hair dressing college
Diploma - application of eyelash extensions
British beauty academy
GCSE - English literature, English language, Maths, ICT
Perryfields high school