Summary
Work History
Education
Skills
Languages
Timeline
OperationsManager

Alicia Bates

Newport

Summary

Age: 16 years old

DOB: 2nd December 2007

Part time enrolled in SIXTHFORM

Dynamic team player with proven expertise in multitasking, organization, and customer engagement honed at Popeyes. Excelled in fast-paced environments, significantly enhancing customer satisfaction and food safety measures. Skilled in cash handling and clear communication, adept at fostering teamwork and efficiently managing workloads.

Work History

Crew Member

Popeyes
09.2024 - Current
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.

Education

St Joseph’s RC Highschool
Pencarn Way, Duffryn

Skills

  • Time management
  • Flexible schedule
  • Multitasking and organization
  • Cleaning
  • Customer engagement
  • Clear communication
  • Teamwork and collaboration
  • Safety
  • Cleaning and sanitizing
  • Cash handling
  • Inventory restocking
  • Problem-solving
  • Safety awareness
  • Supplies monitoring and restocking
  • Product promotion

Languages

English
Advanced (C1)
Italian
Intermediate (B1)
Welsh
Elementary (A2)

Timeline

Crew Member

Popeyes
09.2024 - Current

St Joseph’s RC Highschool
Alicia Bates