Summary
Overview
Work history
Education
Skills
Timeline
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Alice Mary Low

Charlbury,West Oxfordshire

Summary

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training. Dedicated team player, proactive and hands-on in task completion. Experienced interior sales consultant with over 10 years design industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.

Overview

12
12
years of professional experience

Work history

Sales Design Consultant

Go Modern
London
07.2019 - 07.2022
  • Developed strategies to drive sales and achieve revenue targets
  • Maintained a visually appealing and organized showroom environment, to ensure a smooth efficient workflow
  • Assisted customers in selecting luxury products, providing in-depth product information, and addressing any concerns or questions
  • Processing sales transactions accurately and efficiently
  • Monitored inventory levels and coordinated with suppliers to ensure product availability
  • Attended regular staff training sessions with European brands to enhance product knowledge and sales skills
  • Prepared strategies and proposed concepts for client approval.
  • Contacted other contractors to assist in job duties
  • Ensured all ideas were original and came up with various options for client to ensure they could choose one that is most suitable for their requirements.
  • Consistently stayed under client's budget for projects.
  • Created mood boards to aid early design and planning phases.
  • Monitored evolving design trends to offer innovative interiors solutions.
  • Created professional presentations using design software, creatively communicating design intent and direction to clients.
  • Designed custom furniture adapted to floor plans, working closely with multiple furniture vendors.
  • Developed space planning concepts and selection of colour palettes and material presentations.
  • Sourced cost-effective materials to keep client projects under budget.
  • Recommended furniture, art and accessories to elevate interior design schemes.
  • Met with clients to determine décor needs and project scopes covering space planning, layout and colour schemes.
  • Tracked shipments processing through customs and other agencies and obtained clearances.
  • Handled high-volume telephone and email enquiries to minimise backlogs.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.

Showroom assistant

Do South
London
07.2017 - 06.2019
  • Designed visually pleasing in-store and window displays to increase footfall.
  • Organised displays to promote inventory and encourage customer purchases.
  • Built rapport with customers to enhance in-store experience and provide outstanding customer service.
  • Managed day to day running of the showroom
  • E-commerce assistant with the company’s online sales - generating online sales, liaising with the web developer on aweekly basis, uploading new products whilst keeping on top of new prices and overall style of the website.
  • Stock check and replenishing, main point of contact for ordering new stock, styling of the showroom and general tidiness
  • Sourcing new accessory brands
  • Excellent customer services
  • Ability to cross sell and build on new and existing clients
  • Creating and hosting events for VIP clients at the showroom, collaborating with local designers
  • Leadership qualities
  • Monthly sales targets
  • PA to the managing director, organising meetings with existing / new brands and holding training sessions every otherweek to be on top of product knowledge
  • Raising invoices and making sure the accountant receives the monthly accounts
  • Vend trained, point-of-sale and retail management software includes POS software, inventory management, E-commerce, customer loyalty and reporting analytics
  • Product ordering for interior designers and assisting on project management
  • Excellent communication and writing skills
  • Excellent time keeping and organisational skills
  • Good computer literacy
  • Great knowledge of designer fabric and wallpaper brands
  • Knowledge of contemporary furniture

Luxury sales assistant

Liberty
London
06.2015 - 08.2017
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
  • Spending quality time with VIP Liberty loyal customers
  • Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Creating displays in an attractive, elegant way
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Consistently delivered revenue and performance KPI targets through outstanding retail service and sales abilities.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Promoting special offers or Liberty loyalty card
  • Handling complaints or passing them on to a manager
  • Achieved high targets within a team

Set Stylist

Freelance
01.2011 - 05.2015
  • Coordinated shoots for various set designs
  • Creative design moodboards
  • Ran errands for various departments
  • Maintained accurate logs of deliveries and trips.
  • Advised crews on rigging planning, implementation and safety for different projects.
  • Planned project concepts by researching and studying information.
  • Prop buyer
  • Set up equipment and materials ahead of shoot
  • face paced, long hours with an ability to think on your feet
  • managing actors and models
  • Organised wardrobes according to daily shooting schedule f
  • Steamed and ironed fashion items in preparation for professional photo shoots.
  • Managed casting and selected shot locations.
  • Trained assistant buyers to help achieve established development goals.

Education

Bachelor of Arts - Art Design

Central Saint Martins
London

Skills

  • Creative individual with enthusiasm and willingness to take on any task, great communication and leadership skills, great initiative and stamina with the ability and flexibility to work well under pressure, with an eye to problem-solving

Timeline

Sales Design Consultant

Go Modern
07.2019 - 07.2022

Showroom assistant

Do South
07.2017 - 06.2019

Luxury sales assistant

Liberty
06.2015 - 08.2017

Set Stylist

Freelance
01.2011 - 05.2015

Bachelor of Arts - Art Design

Central Saint Martins

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Alice Mary Low