Alice Jude Sparkhall
Bromley,kent
Summary
Motivated customer service team member, eager to streamline operating procedures to maximize team efficiency and customer satisfaction. Specializes in quality, speed, and performance improvements
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work history
Aesthetic practitioner
Self Employed
London, City of London
2021.06 - Current
- Safeguarded clients and company with stringent adherence to infection-control and sanitation requirements.
- Adhered to professional image standards surrounding workstation and salon cleanliness.
- Worked with individual clients to assess needs and develop catered treatments.
- Advised clients on suitable treatments and skincare products offered.
- Promoted salon services and brand ethos on social media to increase engagement.
Team leader supervisor
Shoryu Ramen
London
2021.01 - Current
- Trained and led talented teams to surpass objectives, consistently exceeding KPI targets.
- Developed diligent staff training and mentorship programmes, incentivising accomplished new starters to contribute to positive team results.
- Increased team productivity through effective staff planning, coordination and task delegation.
- Maintained clean, organised working areas to create positive, productive environments with minimal risk.
Resident Director
Richmond University
Richmond, Richmond upon Thames
2019.09 - 2021.05
- Designed digital and print materials to engage audiences.
- Received and processed stock using an inventory management system.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Handled high-volume telephone and email inquiries to minimize backlogs.
Education
Bachelor of Arts - American Studies
Richmond The American University
Richmond, Richmond upon Thames 2017.09 - 2021.05
Bachelor of Arts - Philosophy
Richmond, The American International University in London
London 2017.09 - 2021.05
Skills
- Customer rapport
- Financial management
- Target-driven
- Excel expertise
- Motivational communication
- Food hygiene regulations
- Health and Safety Awareness
- Efficient under pressure
Languages
English
Native
Danish
Intermediate
Italian
Elementary
Timeline
Aesthetic practitioner
Self Employed
2021.06 - Current
Team leader supervisor
Shoryu Ramen
2021.01 - Current
Resident Director
Richmond University
2019.09 - 2021.05
Bachelor of Arts - American Studies
Richmond The American University
2017.09 - 2021.05
Bachelor of Arts - Philosophy
Richmond, The American International University in London
2017.09 - 2021.05