Alice Brambilla Broadley
London
Summary
I am ambitious, creative, resourceful, dynamic, flexible and curious.
Moreover, I am committed and responsible and always looking for
professional and personal development. I always seek perfection and pay attention to detail, whenever possible.
I have acquired relevant organisational and interpersonal skills, as well as solid problem-solving skills throughout my working life.
I am a strong team player and I am used to working in an international
setting.
Overview
10
10
years of professional experience
Work history
Client Advisor / VM Ambassador
Saint Laurent
London
03.2025 - Current
- Delivered exceptional customer service, resulting in repeat business.
- Supported sales team in achieving targets by upselling relevant products and services.
- Enhanced customer satisfaction by promptly addressing concerns and providing solutions.
- Maintained comprehensive knowledge of products to provide informed suggestions.
- Advised clients on financial products, tailoring recommendations to individual needs.
- Created visually appealing product arrangements, increasing store desirability.
- Assisted in inventory management, maintaining adequate stock levels on shop floor.
- Ensured timely execution of seasonal changes to maintain freshness of displays.
- Implemented new display layouts to improve shopping experience.
Head Receptionist/Hostess
Sunset Hospitality Group
London
10.2024 - 03.2025
- Greeting and assisting customers
- Problem-solving
- Front office duties
- Supervised other reception staff to ensure high standards of service delivery were consistently met.
Receptionist/Head Hostess
Sumosan Twiga
London
01.2024 - 10.2024
- Greeting and assisting customers
- Problem-solving
- Front office duties
Receptionist/Sales Brand Ambassador
Twiga Beach Club
Forte Dei Marmi
04.2023 - 10.2023
- Greeting and assisting customers
- Problem-solving
- Front office duties
- Sales for clothing and accessories collections
Personal Assistant
Moschino
Milano
01.2021 - 03.2023
- Managing diaries
- Scheduling meetings and appointments for senior-level staff members
- Managing travel and dining arrangements for company members
- Managing high priority and confidential information
- Assisting in the organisation of events
Junior Designer
Moschino
London
01.2019 - 03.2023
- Assisting the development of the entire creative design process
- Researched and analyzed market trends to inform design decisions
- Graphic placements
- Rendered design ideas
- Fitting sessions
- Working closely with the head designer
- Communicating and working closely with the different departments
- Assisting in the design development of the men's underwear and swimwear collection.
Part Time Sales Assistant
Moschino
Milano
01.2016 - 05.2018
- Provided strong customer service by greeting and building relationships with key clients
- Maintained knowledge of company products and services to make informed recommendations to clients
- Inventoried stock and requisitioned new inventory
- Arranged and displayed merchandise to promote sales
Education
Bachelor of Arts - Fashion Design
IED University
Milano 1 2015 - 1 2018
Skills
- Adobe Creative
- Microsoft Office
- Seven Rooms
- Adaptability
- Creativity
- Team Work
- Interpersonal relations
- Charisma
- Proactive attitude
- Customer Service
LANGUAGE
English Native
Beginner
Italian Native
Beginner
Spanish B1
Beginner
INTERNSHIP
- Intern Designer
- Moschino
- 07.2018 – 12.2018
- London
- Assisting the development of the entire creative design process
- Researched and analyzed market trends to inform design decisions
- Graphic placements
- Rendered design ideas
- Fitting sessions
Timeline
Client Advisor / VM Ambassador
Saint Laurent
03.2025 - Current
Head Receptionist/Hostess
Sunset Hospitality Group
10.2024 - 03.2025
Receptionist/Head Hostess
Sumosan Twiga
01.2024 - 10.2024
Receptionist/Sales Brand Ambassador
Twiga Beach Club
04.2023 - 10.2023
Personal Assistant
Moschino
01.2021 - 03.2023
Junior Designer
Moschino
01.2019 - 03.2023
Part Time Sales Assistant
Moschino
01.2016 - 05.2018
Bachelor of Arts - Fashion Design
IED University
1 2015 - 1 2018