Alice Slater
London
Summary
I am a detail-oriented and people-focused graduate with a strong foundation in analytical research, stakeholder engagement, and cross-cultural communication. I bring precision, empathy, and discretion to benefits administration, supporting employee wellbeing through clear processes and responsive service. Motivated by Kinly's mission to connect people through technology, I thrive in collaborative environments where trust, innovation, and human-centred solutions drive impact.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work history
Hospitality Assistant
The Franklin Hotel London
London, England
05.2024 - 04.2025
- Led bar team in manager's absence, ensuring seamless operations.
- Trained agency workers on ordering system and monitored performance.
- Supervised preparation of Franklin drinks specials during shifts.
- Assisted floor staff in restaurant during peak periods, maintaining service quality.
- Offered personalised services based on individual guest preferences.
Events Assistant
Harrods Personal Shopping
London
12.2022 - 05.2024
- Greeted high-net-worth clients upon arrival to enhance personal service.
- Booked client appointments into internal system for streamlined operations.
- Reviewed client files to tailor services to individual needs.
- Liaised with personal shoppers to coordinate bespoke shopping experiences.
- Memorised client preferences to deliver exceptional customer care.
Education
Upper second-class degree (2:1) - History
University of Nottingham
Nottingham, England 09.2022 - 07.2025
Skills
- Client-Centric Communication – Skilled in delivering clear, empathetic support to employees and stakeholders, ensuring benefit queries are resolved with care and professionalism
- Process Accuracy & Compliance – Detail-oriented in managing benefits data, contracts, and documentation, supporting Kinly's commitment to integrity and operational excellence
- Collaborative Problem-Solving – Proactive in working across teams to streamline benefit processes and enhance employee experience
- Digital Fluency – Quick to master HR systems and digital tools, contributing to Kinly's tech-enabled service delivery
- Adaptability in Fast-Paced Environments – Comfortable navigating evolving policies, systems, and employee needs in a dynamic, global workplace
- Analytical Insight – Able to interpret data and identify trends to support continuous improvement in benefits offerings and employee engagement
- Discretion & Trustworthiness – Experienced in handling sensitive information with confidentiality, aligning with Kinly's values of trust and respect
- Service-Oriented Mindset – Committed to supporting employee wellbeing through responsive, human-centred benefits administration
Work Experience
During my work experience in Parliament with MP Sarah Sackman, I gained practical exposure to office-based casework, policy-making, and stakeholder engagement in a fast-paced, high-trust environment. I supported her team in distilling complex information and communicating with discretion, skills that are essential to corporate settings where clarity and confidentiality are paramount.
Contributing to the New Barnet Town housing programme deepened my understanding of infrastructure planning and the role of strategic collaboration in shaping inclusive communities. This experience reinforced my commitment to solutions that connect people, improve systems, and reflect Kinly's mission to enhance human interaction through thoughtful service and innovation.
Hobbies and Motivations
Figure skating has been a defining passion for over 11 years, and continuing the sport at the National Ice Centre in Nottingham was a highlight of my university experience. Performing a solo routine at the university showcase alongside skaters from Nottingham Trent reinforced the importance of courage, collaboration, and mutual support, values which I carry into every team I join. Supporting teammates and contributing to a shared performance strengthened my leadership and adaptability, while the discipline of training honed my resilience and ability to thrive under pressure.
Alongside this, I've been actively involved in community awareness campaigns, including sponsored ‘sleep outs' with Homeless Action in Barnet since 2017. These experiences deepened my understanding of complex social issues and the importance of long-term, human-centred solutions, principles that resonate with Kinly's mission to connect people and improve lives through thoughtful, technology-enabled collaboration.
Timeline
Hospitality Assistant
The Franklin Hotel London
05.2024 - 04.2025
Events Assistant
Harrods Personal Shopping
12.2022 - 05.2024
Upper second-class degree (2:1) - History
University of Nottingham
09.2022 - 07.2025