ALICE SHONE
London
Summary
I am a highly motivated and commercially driven professional with a strong work ethic. I have a proven track record in building strong customer relationships and delivering exceptional results. I have strong data analysis skills, which I combine with a deep understanding of industry and market knowledge to influence results.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Business Development Executive
Crossword Cybersecurity Plc
London
2023.05 - Current
- Skilled at managing the entire sales cycle, from initial lead qualification to closing deals, demonstrating expertise in pipeline management and deal closure.
- Consistently demonstrated exceptional skills in building and nurturing client relationships, resulting in high levels of client satisfaction and retention.
- Sourced and worked with team members in the onboarding of the organisation's biggest partner to date, expected to bring a significant line of revenue to the business.
Sales Development Representative
Crossword Cybersecurity Plc
London
2022.11 - 2023.05
- Utilised market research, industry analysis, and lead generation techniques to identify opportunities for direct sales as well as for collaboration and strategic alliances
- Nurtured relationships with potential partners by providing tailored information, addressing enquiries, and understanding their specific needs and pain points, utilising consultative selling techniques to position our organisation as a trusted and valuable partner.
- Collaborated with internal teams, including sales, marketing, and product development, to align partnership strategies and leverage resources for optimal results
Front of House Team Member
Brunning and Price
Chester, Cheshire
2021.01 - 2022.05
- Delivered exceptional, friendly and fast service to process high volumes of orders and requests.
- Enquired about guest satisfaction, anticipated additional needs and happily fulfilled ad-hoc requests.
- Resolved customer complaints promptly, escalating larger operational concerns to management.
Secretary Assistant
Rejuvo JPCS Ltd
Chester, Cheshire
2015.01 - 2020.01
- Researched customer needs and business strategies of competitors, writing up reports for senior management.
- Lead a team of 3 people in verifying and implementing a new transport management system.
Retail Assistant
John Lewis & Partners
Chester, Cheshire
2018.10 - 2019.07
- Delivered outstanding in-store experience through positive and attentive customer service.
- Built rapport with customers, resolved issues promptly, and contributed to visual merchandising and stock management.
Education
BA (Hons) - Geography
Newcastle University
2019.09 - 2022.07
A-Levels - English Language, French, Geography
Rugby School
2018
Skills
- Leadership & Communication - Appointed social prefect at Rugby School, co-leading a wide range of school events, and regularly speaking at meetings and assemblies to audiences of up to 800 students, parents and staff members
- Technology - Computer Proficiency (Microsoft, Apple, CRMs, Excel) Developed skills in quantitative and qualitative data analysis, use of software such as R Studio and SPSS
- Languages - Basic level of written and spoken Spanish and good level of written and spoken French
Certification
IOSH Health and Safety Course - Completed remotely during COVID 19 (April2020)
Paediatric First Aid Course - Completed remotely (August 2020)
MEDDICC Sales Training
LDL New Rules of Selling
Timeline
Business Development Executive
Crossword Cybersecurity Plc
2023.05 - Current
Sales Development Representative
Crossword Cybersecurity Plc
2022.11 - 2023.05
Front of House Team Member
Brunning and Price
2021.01 - 2022.05
BA (Hons) - Geography
Newcastle University
2019.09 - 2022.07
Retail Assistant
John Lewis & Partners
2018.10 - 2019.07
Secretary Assistant
Rejuvo JPCS Ltd
2015.01 - 2020.01
A-Levels - English Language, French, Geography
Rugby School