Summary
Overview
Work history
Education
Skills
Certification
Timeline
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ALICE SHONE

London

Summary

I am a highly motivated and commercially driven professional with a strong work ethic. I have a proven track record in building strong customer relationships and delivering exceptional results. I have strong data analysis skills, which I combine with a deep understanding of industry and market knowledge to influence results.

Overview

9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Business Development Executive

Crossword Cybersecurity Plc
London
05.2023 - Current
  • Skilled at managing the entire sales cycle, from initial lead qualification to closing deals, demonstrating expertise in pipeline management and deal closure.
  • Consistently demonstrated exceptional skills in building and nurturing client relationships, resulting in high levels of client satisfaction and retention.
  • Sourced and worked with team members in the onboarding of the organisation's biggest partner to date, expected to bring a significant line of revenue to the business.

Sales Development Representative

Crossword Cybersecurity Plc
London
11.2022 - 05.2023
  • Utilised market research, industry analysis, and lead generation techniques to identify opportunities for direct sales as well as for collaboration and strategic alliances
  • Nurtured relationships with potential partners by providing tailored information, addressing enquiries, and understanding their specific needs and pain points, utilising consultative selling techniques to position our organisation as a trusted and valuable partner.
  • Collaborated with internal teams, including sales, marketing, and product development, to align partnership strategies and leverage resources for optimal results

Front of House Team Member

Brunning and Price
Chester, Cheshire
01.2021 - 05.2022
  • Delivered exceptional, friendly and fast service to process high volumes of orders and requests.
  • Enquired about guest satisfaction, anticipated additional needs and happily fulfilled ad-hoc requests.
  • Resolved customer complaints promptly, escalating larger operational concerns to management.

Secretary Assistant

Rejuvo JPCS Ltd
Chester, Cheshire
01.2015 - 01.2020
  • Researched customer needs and business strategies of competitors, writing up reports for senior management.
  • Lead a team of 3 people in verifying and implementing a new transport management system.

Retail Assistant

John Lewis & Partners
Chester, Cheshire
10.2018 - 07.2019
  • Delivered outstanding in-store experience through positive and attentive customer service.
  • Built rapport with customers, resolved issues promptly, and contributed to visual merchandising and stock management.

Education

BA (Hons) - Geography

Newcastle University
09.2019 - 07.2022

A-Levels - English Language, French, Geography

Rugby School
2018

Skills

  • Leadership & Communication - Appointed social prefect at Rugby School, co-leading a wide range of school events, and regularly speaking at meetings and assemblies to audiences of up to 800 students, parents and staff members
  • Technology - Computer Proficiency (Microsoft, Apple, CRMs, Excel) Developed skills in quantitative and qualitative data analysis, use of software such as R Studio and SPSS
  • Languages - Basic level of written and spoken Spanish and good level of written and spoken French

Certification

IOSH Health and Safety Course - Completed remotely during COVID 19 (April2020)

Paediatric First Aid Course - Completed remotely (August 2020)

MEDDICC Sales Training

LDL New Rules of Selling

Timeline

Business Development Executive

Crossword Cybersecurity Plc
05.2023 - Current

Sales Development Representative

Crossword Cybersecurity Plc
11.2022 - 05.2023

Front of House Team Member

Brunning and Price
01.2021 - 05.2022

BA (Hons) - Geography

Newcastle University
09.2019 - 07.2022

Retail Assistant

John Lewis & Partners
10.2018 - 07.2019

Secretary Assistant

Rejuvo JPCS Ltd
01.2015 - 01.2020

A-Levels - English Language, French, Geography

Rugby School

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ALICE SHONE