Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
volunteering
Timeline
Generic

Alice Rose

Chester,Cheshire

Summary

Service-oriented professional with expertise in beverage serving, customer service, and dietary restrictions, including special diet awareness. Skilled in proactive listening, multitasking efficiency, and maintaining composure under stress while delivering exceptional service. Adept at fostering clear communication and articulating client needs to ensure a seamless and satisfying experience. Committed to enhancing customer satisfaction through a calm, attentive approach and a strong focus on detail.

Overview

2
2
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work History

Play worker

Saint Martins Academy
Chester , Cheshire
09.2024 - Current
  • Organised daily activities schedule to provide structured routine for children.
  • Provided emotional support during times of distress, promoting mental well-being of all attendees.
  • Maintained safe and secure environment for children through vigilant monitoring of playground activities.
  • Improved social skills amongst the group with collaborative games and team-building exercises.
  • Fostered positive relationships with parents to ensure consistent communication regarding child's progress and behaviour.
  • Managed challenging behaviour effectively, fostering a supportive atmosphere within the playgroup setting.

waitress

The Eatery
Chester , Cheshire
08.2023 - 09.2024
  • Enhanced guest satisfaction through attentive and prompt service.
  • Demonstrated proficiency in operating espresso machines with precision and care.
  • Maintained clean and organised dining area for customer comfort.
  • Showcased extensive knowledge of menu items, heightened customer decision making.
  • Demonstrated excellent multitasking abilities for timely delivery of orders.
  • Provided a welcoming atmosphere to customers, promoting return visits.

Education

A-Levels -

Christleton High School
Chester, Cheshire
09.2023 - 06.2025

GCSEs - Maths, English, science, Religious Studies, Spanish, Drama, History

Christleton High School
Chester, Cheshire
09.2018 - 06.2023

Skills

  • Calm under stress
  • Beverage serving
  • Communicative and articulate
  • Service-Oriented mindset
  • Knowledge of dietary restrictions
  • Special diet awareness
  • Multitasking efficiency
  • Proactive listening
  • Customer Service

Affiliations

  • I have been involved in performing arts several years, where i grew singing especially. Performing Arts has really shaped me as a person and has provided me with so many opportunities within theatre such as performing at DisneyLand Paris in summer 2023.
  • I am currently a part of the Boughton Belles netball team and have been for the past year. I have previously been involved with hockey, rugby, athletics, swimming an dance.
  • I have played piano since the age of 10 and have recently have picked up the guitar

Accomplishments

I have involved in a lot of charity work organised a bake sale in which my friends and I raised a large amount of money which went towards a 10k race for life donation page which generated £5,000 towards cancer research. From this, it really inspired me to do more for charities whilst I have the opportunity too. I later volunteered at the Hospice of The Good Shepherd for one of their fundraiser events. I spent the day at different stalls and even learnt the art of glitter paint ! I also raised £800 by myself whilst raising money for the 5K pretty muddy run in June 2024. I hope to do more work like this in the future and do as much as possible to help these well-deserving charities. My involvement with this charity work has taught me many skills regarding self-management, resilience and communication skills.

Certification

I received a Level 6 merit under the Trinity London exam board and previously a Level 2 distinction.

volunteering

CEPD  Coach Assistant This company works with children over a variety of different schools across Cheshire, helping them to develop skills within sport. During my time working there, I learnt the importance of cooperation, working collaboratively and time management.  I was able to support children who found these physical activities more challenging and help them find a sense of achievement.

UKMS Teaching Assistant

I volunteered over the summer with the UK military school scheme. During my voluntary work here, I participated in team building tasks such as go kart making and raft building. I learnt, as well as the children, the importance of communication and how vital it is to complete any task.

Drama club director

I am currently head of year seven drama club where I hold a drama based session every Friday lunchtime for enthusiastic year sevens who have a love for drama. I am required to form lesson plans and come fully prepared with games and activities for the students.

Timeline

Play worker

Saint Martins Academy
09.2024 - Current

A-Levels -

Christleton High School
09.2023 - 06.2025

waitress

The Eatery
08.2023 - 09.2024

GCSEs - Maths, English, science, Religious Studies, Spanish, Drama, History

Christleton High School
09.2018 - 06.2023
Alice Rose