Alice Robinson
Ashington,West Sussex
Summary
Approachable, conscientious individual dedicated to delivering quality customer service. Remains calm in busy environments, following orders and communicating with teams. Strong attention to detail and a fast learner.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Barista
Starbucks Coffee
Billingshurst, West Sussex
07.2024 - Current
- Provides a welcoming atmosphere to customers promoting return visits.
- Builds relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Converses with customers about food and beverage desires, suggesting items best matching preferences, as well as making sure to be aware of potential allergens.
- Enhances bar efficiency by keeping work areas tidy and well-stocked.
- Performs all opening and closing duties fully and accurately to maintain cleanliness of café and café equipment.
- Cleans and sanitises coffee and food preparation areas, maintaining high hygiene standards.
- Completes all training upon assignment to keep up to date with new recipes and policies.
Retail Staff
Seawhite of Brighton
Partridge Green, West Sussex
04.2018 - 06.2018
- Greeted customers in a friendly and professional manner.
- Delivered exceptional customer service by answering product queries and providing recommendations.
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner.
- Improved store layout with strategic product placement and created shop displays to advertise new products.
- Operated cash register (Opera 3 Management Software) , credit card machine, and other general electronic equipment accurately and efficiently.
- Stock-taking.
- Maintained clean, well-organised shop floor.
- Assisted in the training of two new retail staff.
Education
VFX for Film and Television
Arts University Bournemouth
Bournemouth 09.2022 - 06.2023
Diploma of Higher Education - Modelmaking
Arts University Bournemouth
Bournemouth, England 09.2020 - 06.2022
Diploma of Higher Education - Art and Design
Arts University Bournemouth
Bournemouth 09.2019 - 06.2020
GCSEs - A-Levels -
Steyning Grammar School
Steyning'Games Society' President and 'Metal Music Society' Secretary at Arts University Bournemouth
- Interpersonal / team-working skills.
- Leadership skills.
- Management.
- Operated social medias.
Timeline
Barista
Starbucks Coffee
07.2024 - Current
VFX for Film and Television
Arts University Bournemouth
09.2022 - 06.2023
Diploma of Higher Education - Modelmaking
Arts University Bournemouth
09.2020 - 06.2022
Diploma of Higher Education - Art and Design
Arts University Bournemouth
09.2019 - 06.2020
Retail Staff
Seawhite of Brighton
04.2018 - 06.2018
GCSEs - A-Levels -
Steyning Grammar School
Similar Profiles
Amelie ButtAmelie Butt
Barista at Starbucks CoffeeBarista at Starbucks Coffee
Amirarshia FarajpourAmirarshia Farajpour
Cashier at Starbucks CoffeeCashier at Starbucks Coffee
Mya RomeroMya Romero
Barista, Barista Trainer, Shift Supervisor at Starbucks CoffeeBarista, Barista Trainer, Shift Supervisor at Starbucks Coffee
Timothy NunezTimothy Nunez
Barista at Starbucks CoffeeBarista at Starbucks Coffee
Karen GuyKaren Guy
Foster carer at Brighton and Hove County CouncilFoster carer at Brighton and Hove County Council