Dedicated professional with expertise in client services excellence and outstanding organisation. Demonstrates administrative efficiency through effective scheduling and invoicing systems, ensuring seamless operations. Possesses strong skills in time management, clear communication, and cultural awareness, enhancing customer service delivery. Proficient in project management tools and accounting basics, contributing to streamlined processes. Aspires to leverage these competencies towards continued growth in administrative roles.
Fostered a welcoming environment for visitors which improved public relations image of the company.
>Utilised knowledge of company policies to assist customers with queries accurately.
>Enhanced company image with professional greeting and handling of guests.
>Maintained tidy reception area, creating an inviting environment for visitors.
Chaperoned guests to waiting areas and relevant hotel areas, and rooms.
Balanced demanding workload and juggled multiple priorities in calm and methodical manner to maintain productivity even in peak periods.
>Worked extended hours during holiday season managing high customer footfall.
>Maintained clean, organised retail environment to enhance shopping experience.
>Assisted in stock taking for accurate inventory management.
>Maintained excellent knowledge of industry trends to remain ahead of competitors.