ALICE MWANIKI
Frimley, Camberley,Surrey
Summary
Compassionate Healthcare Assistant with a comprehensive background in effective, efficient care of elderly patients in care home settings. Providing exceptional care, thorough monitoring and dedication to safe nursing practices for continued patient trust. Maintaining excellent levels of patient care through continued kindness and commitment to safe working practices.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work history
Health Care Assistant
Bs24 Limited
Frimley, Camberley, Surrey
01.2023 - Current
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
- Prepared meals for patients, ensured balanced nutrition intake.
- Assisted in patient care, improved comfort and well-being.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Submitted reports to manager regarding status of client.
Social Worker
Ambundant Health Clinic
Namanga, Kenya, Kajiado
03.2020 - 10.2022
- Maintained up-to-date case records for accurate documentation of progress or concerns.
- Established trustful relationships with clients to facilitate open communication.
- Managed complex cases involving mental health and substance misuse issues, resulting in improved living conditions for service users.
- Conducted thorough assessments of client socio-economic status which helped tailor more effective aid interventions.
- Conducted community outreach programmes, facilitating access to essential support services for vulnerable individuals.
- Advocated for clients' rights to healthcare and social services assistance.
- Improved service user well-being by providing emotional support and practical advice.
- Coordinated with multi-disciplinary teams to create comprehensive care plans.
- Provided crisis intervention during high-stress situations, ensuring immediate support was delivered.
- Ensured child safety by conducting regular home visits and risk assessments.
- Advised families on available resources and services, enabling informed decision-making regarding care options.
- Responded calmly to manage crises and emergency situations.
- Collaborated with other professionals in health and social care to coordinate holistic support.
- Worked with community organisations to create access to resources and assistance to meet client varying needs.
- Kept detailed, accurate records for well-maintained care continuity between support staff.
Retail Associate
Samzel Ltd
Kiambu, Kenya, Kiambu
12.2012 - 12.2019
- Boosted customer satisfaction by promptly addressing and resolving complaints.
- Adhered strictly to health and safety regulations-maintaining a safe shopping environment.
- Provided personalised shopping assistance to customers, resulting in repeat business.
- Managed cash register, ensuring accurate transactions.
- Maintained clean and tidy store front to enhance customer experience.
- Handled merchandise returns and exchanges efficiently for enhanced customer service.
- Worked flexible hours including weekends and holidays-meeting staffing needs during peak times.
- Served customers at till points, facilitating swift checkouts.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Collaborated with management in conducting periodic inventory checks for stock control.
Retailer
Lenalau Communications Ltd
Kitengela, Kenya, Kajiado
04.2008 - 08.2012
- Demonstrated products, resulting in increased purchases.
- Maintained clean and orderly checkout areas with regular tidying.
- Handled customer queries, ensuring swift resolution.
- Conducted daily cash reconciliation, maintaining financial accuracy.
- Increased sales through proactive selling techniques.
Education
Care Certification - Health Care
Health & Safety Group, UK
UK 12.2024 - 12.2024
Care Certificate - Health Care
Coral and Reed
England 12.2022 - 12.2022
Diploma - Community Development and Social Work
The Technical University of Kenya
Kenya 05.2017 - 12.2019
Skills
- Elderly care
- Nutrition management
- Medication Administration
- Exceptional communicator
- Patient temperature and respiration monitoring
- Mobility assistance
- Monitoring observations
- Patient care plans
- Home care
- First Aid
- Personal care assistance
- Dementia awareness
- Food preparation
Languages
English
Intermediate
References
1. Rachael Mburu
General Manager - Bs24 Ltd
Tel: +44 7572 793010
Email: office@bs24.co.uk
2. Anthony Murimi
Operation Manager - Samzel Ltd
Tel: +254 721144222
Email: anthonymurimi669@gmail.com
Timeline
Care Certification - Health Care
Health & Safety Group, UK
12.2024 - 12.2024
Health Care Assistant
Bs24 Limited
01.2023 - Current
Care Certificate - Health Care
Coral and Reed
12.2022 - 12.2022
Social Worker
Ambundant Health Clinic
03.2020 - 10.2022
Diploma - Community Development and Social Work
The Technical University of Kenya
05.2017 - 12.2019
Retail Associate
Samzel Ltd
12.2012 - 12.2019
Retailer
Lenalau Communications Ltd
04.2008 - 08.2012
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