Alice Lyons

As an experienced professional who has successfully transitioned from the customer service industry to tech, I have a multitude of transferable skill sets that can be refined to fit the needs of almost any work environment. With a strong servicing background, skills in data entry, employee and customer-focused administration, and a strong foundation in cyber security systems and information security principles, I am well-suited for roles that require both customer and technical expertise. My certifications in CyberSAFE, CISMP (Information Security Management Principles), and NCFE Certificates in Understanding Data Protection and Cyber Security enhance my ability to manage and protect sensitive information whilst on duty. CrowdStrike, Zscaler, Mimecast, ThreatAware and Culture-AI are some of the tools I have a working understanding of, and I'm currently in the process of acquiring certifications in CompTIA ACAD Security+ (SY0-701), CompTIA ACAD Network+ (N10-009) and Blue Team Level 1 (BTL1). My versatility and eagerness to perform well, not just for myself, but for my team, make me an ideal candidate for this role.

• (ISC)² member
• ISACA member
• The Chartered Institute for IT | BCS member

• CyberSAFE certified
• CISMP (Information Security Management Principles) certified
• PMI Agile Certified Practitioner (PMI-ACP)
• NCFE Certificate in Understanding Data Protection and Data Security
• NCFE Certificate in Principles of Cyber Security