Promoted to General Manager of Alternative Experiences in August 2024 in addition to previous duties.
Fostered a high-performance culture, resulting in increased productivity.
Managed a team of 50+ events hosts and artists
Established successful partnerships with other companies and stakeholders.
Directed day-to-day office work of 5 full time employees and anywhere from 5-10 interns, and motivated teams to exceed objectives and ensuring a smooth business operation.
Worked closely with the Social Media and Marketing team to increase revenue and engagement.
Events Coordinator & Office Manager
Alternative Experiences
Dublin, Ireland
03.2023 - 08.2024
Managed public, private and corporate bookings for events and walking tours providing exceptional customer service throughout.
Hired as events coordinator but promoted to include office manager as part of my duties in October 2023.
Ensuring all events are staffed and transport/ accommodation is booked if needed.
Managed ticket platforms.
Staff Recruitment & Training.
Handled the invoicing and payment processes for events and tours.
Maintained organised records of bookings, payments, and client communications.
Brand Ambassador
Raw Marketing
Dublin, Ireland
01.2023 - 12.2024
Attended promotional events representing the brand, enhancing company reputation.
Hosted in one of the premium lounges at the 3Arena, guiding high-profile clients to their seats, providing floor service and addressing any questions and enhancing their experience.
Participated in events such as the Bray Air Show and Electric Picnic, collaborating with various brands in brand activation zones increasing my interest in marketing and brand engagement at events and festivals.
Brand Manager for Marc Jacobs
Brown Thomas
Dublin , Ireland
09.2021 - 03.2023
Tracked stock levels with daily audits; managed visual merchandising and communicated with Marc Jacobs head offices in New York and London about new drops and visual merchandising.
Launched new product lines in store, boosting overall brand recognition.
Developed marketing plans to support the department sales.
I assisted with PR and marketing initiatives, including prep for press weeks for new collections.
Committed to providing exceptional customer experiences, always going above and beyond.
Education
Bachelor of Arts - History of Art & Architecture with Sociology
Trinity College Dublin
Dublin, Ireland
09.2017 - 05.2021
Diploma of Higher Education - PR and Marketing
University College Dublin
Dublin, Ireland
03.2023 - 11.2023
Skills
Resilience under pressure
Proactive approach
Interpersonal skills
Vendor negotiation
Customer relationship management
Budget administration
Highly organised
Proficient in Microsoft office
Logistics planning
Team Leadership
HR systems knowledge
Timeline
General Manager & Events Coordinator
Alternative Experiences
08.2024 - 03.2025
Events Coordinator & Office Manager
Alternative Experiences
03.2023 - 08.2024
Diploma of Higher Education - PR and Marketing
University College Dublin
03.2023 - 11.2023
Brand Ambassador
Raw Marketing
01.2023 - 12.2024
Brand Manager for Marc Jacobs
Brown Thomas
09.2021 - 03.2023
Bachelor of Arts - History of Art & Architecture with Sociology