Alice Johnstone

• Prepared monthly financial declarations for five insurers.
• Compiled monthly renewal reports to assist team operations.
• Generated reports on outstanding debts to facilitate resolution.
• Drafted letters to collect overdue premiums.
• Processed incoming survey fee invoices to maintain accurate records.
• Submitted London Premium Advice Notes (LPANS) in compliance with regulations.
• Addressed internal and external queries to ensure clarity and support.

• Updating the database systems - Pupil Asset, Parent Pay
• Keeping on top of debts that had accumulated on Parent Pay.
• Carrying out the Admissions process from start to finish, communicating with the local council and parents
• Filing paperwork in the correct places and identifying it clearly
• Prioritising any work that senior leaders had set to be completed by a certain time
• Managing the daily attendance of the pupils, calculating the daily, weekly, and termly attendance percentages for senior leaders
• Ensuring that all safeguarding policies were being effectively used.
• Answering telephone enquiries
• Communicating professionally and effectively with all staff and parents

• I travelled solo to Japan, Australia, New Zealand, USA and Canada.

Employment during Gap Year.

• General administration and office support for partnering HR teams supporting the day-today recruitment effort
• Arranging interviews with hiring managers and candidates
• Teaching staff to efficiently use CRM systems (Taleo and Oracle)
• Organising and supporting Graduate Programme Assessment days
• Implementing recruitment projects to optimise recruitment efficiency and turnaround times
• Telephone screening of candidates
• Ensuring candidates had all the necessary documentation, references, DBS checks, and other checks including being fully compliant with required UK legislation
• Ensuring confidentially of all candidate documentation and being GDPR compliant
• Updating and maintaining database systems (Taleo and Oracle)