Alice Grigg
Darwen
Summary
I am a friendly and enthusiastic and self-motivated individual who is always eager to learn new skills. I am a highly effective communicator with both colleagues and customers, aiming to ensure each individual’s requirements are met. Both a creative and logical thinker, able to offer a unique and empathetic outlook as well as solutions. A key team player and proactive leader with a keen sense of humour and desire to progress.
Overview
10
10
years of professional experience
10
10
years of post-secondary education
Work history
Onbording administrator
Blue Ribbon
Blackburn, Blackburn with Darwen
2025.02 - 2025.02
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Coordinated reference checks to validate applicant information and qualifications.
- Supported with initial screening for potential candidates, through proccsessing DBS checks and checking right to work documents.
- Guided new starters through onboarding process.
- Maintained accurate records of recruitment activities and contracts for future reference.
Accounts & Resource Assistant
Ginger Hospitality
2024.08 - 2024.11
- Ensured accuracy and timely processing of payslips for temporary workers.
- Developed proficiency with Xero to create and issue client invoices.
- Maintained and updated Excel spreadsheets to track candidate placements, ensuring data accuracy and accessibility.
- Assisted in analysing profit margins and cost management.
- Calculated accrued holiday for candidates.
- Assisted in the upload of purchase ledger documents into Xero for accounting records.
- Utilised social media and job boards to identify and engage ideal candidates, leveraging social media groups expand reach.
Customer Services Supervisor
Sainsbury’s
2014.09 - 2024.01
- Supervising the department, helping with the daily running of the department.
- Training new team members.
- Health, and safety compliance.
- Cashing up checkouts after the store closes.
- Overseeing paperwork e.g. schedules and customer orders.
- Receiving new shipments and ensuring all products were handled with care and accuracy.
- Organising and labelling display shelves.
- Addressing customer complaints and inquiries with professionalism and empathy.
- Provided knowledge about various products and recommendations.
- Working within a team to keep and ensure the smooth running of the checkout department.
Food Services Assistant
Sainsbury’s
2019.12 - 2020.05
- Ensuring 100% food safety compliance across food counters/ bakery.
- Received level 2 in food hygiene.
- Actively contributed to reducing food waste, supporting sustainable practices.
- Utilised extensive product knowledge to assist customers.
Education
BA (Hons) - Film Production
University for the Creative Arts
Farnham, Surrey 2015.09 - 2018.06
Double BTEC Level 3 - Media Production, Film Studies, Photography
Farnham Sixth Form College
2013.01 - 2015.01
10 GCSEs - Grades A-D, including English and Maths
Ash Manor School
2008.01 - 2013.01
Skills
- Written and verbal communication
- Attention to Detail
- Results-driven
- Records management
- Customer Service
References
References available upon request.
Timeline
Onbording administrator
Blue Ribbon
2025.02 - 2025.02
Accounts & Resource Assistant
Ginger Hospitality
2024.08 - 2024.11
Food Services Assistant
Sainsbury’s
2019.12 - 2020.05
BA (Hons) - Film Production
University for the Creative Arts
2015.09 - 2018.06
Customer Services Supervisor
Sainsbury’s
2014.09 - 2024.01
Double BTEC Level 3 - Media Production, Film Studies, Photography
Farnham Sixth Form College
2013.01 - 2015.01
10 GCSEs - Grades A-D, including English and Maths
Ash Manor School
2008.01 - 2013.01