Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alice Grigg

Darwen

Summary

I am a friendly and enthusiastic and self-motivated individual who is always eager to learn new skills. I am a highly effective communicator with both colleagues and customers, aiming to ensure each individual’s requirements are met. Both a creative and logical thinker, able to offer a unique and empathetic outlook as well as solutions. A key team player and proactive leader with a keen sense of humour and desire to progress.

Overview

10
10
years of professional experience
10
10
years of post-secondary education

Work History

Onbording administrator

Blue Ribbon
Blackburn, Blackburn with Darwen
02.2025 - 02.2025
  • Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
  • Coordinated reference checks to validate applicant information and qualifications.
  • Supported with initial screening for potential candidates, through proccsessing DBS checks and checking right to work documents.
  • Guided new starters through onboarding process.
  • Maintained accurate records of recruitment activities and contracts for future reference.

Accounts & Resource Assistant

Ginger Hospitality
08.2024 - 11.2024
  • Ensured accuracy and timely processing of payslips for temporary workers.
  • Developed proficiency with Xero to create and issue client invoices.
  • Maintained and updated Excel spreadsheets to track candidate placements, ensuring data accuracy and accessibility.
  • Assisted in analysing profit margins and cost management.
  • Calculated accrued holiday for candidates.
  • Assisted in the upload of purchase ledger documents into Xero for accounting records.
  • Utilised social media and job boards to identify and engage ideal candidates, leveraging social media groups expand reach.

Customer Services Supervisor

Sainsbury’s
09.2014 - 01.2024
  • Supervising the department, helping with the daily running of the department.
  • Training new team members.
  • Health, and safety compliance.
  • Cashing up checkouts after the store closes.
  • Overseeing paperwork e.g. schedules and customer orders.
  • Receiving new shipments and ensuring all products were handled with care and accuracy.
  • Organising and labelling display shelves.
  • Addressing customer complaints and inquiries with professionalism and empathy.
  • Provided knowledge about various products and recommendations.
  • Working within a team to keep and ensure the smooth running of the checkout department.

Food Services Assistant

Sainsbury’s
12.2019 - 05.2020
  • Ensuring 100% food safety compliance across food counters/ bakery.
  • Received level 2 in food hygiene.
  • Actively contributed to reducing food waste, supporting sustainable practices.
  • Utilised extensive product knowledge to assist customers.

Education

BA (Hons) - Film Production

University for the Creative Arts
Farnham, Surrey
09.2015 - 06.2018

Double BTEC Level 3 - Media Production, Film Studies, Photography

Farnham Sixth Form College
01.2013 - 01.2015

10 GCSEs - Grades A-D, including English and Maths

Ash Manor School
01.2008 - 01.2013

Skills

  • Written and verbal communication
  • Attention to Detail
  • Results-driven
  • Records management
  • Customer Service

References

References available upon request.

Timeline

Onbording administrator

Blue Ribbon
02.2025 - 02.2025

Accounts & Resource Assistant

Ginger Hospitality
08.2024 - 11.2024

Food Services Assistant

Sainsbury’s
12.2019 - 05.2020

BA (Hons) - Film Production

University for the Creative Arts
09.2015 - 06.2018

Customer Services Supervisor

Sainsbury’s
09.2014 - 01.2024

Double BTEC Level 3 - Media Production, Film Studies, Photography

Farnham Sixth Form College
01.2013 - 01.2015

10 GCSEs - Grades A-D, including English and Maths

Ash Manor School
01.2008 - 01.2013

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Alice Grigg