ALICE CANDLER
London
Summary
HR Business Partner with extensive experience in professional services. Skilled in aligning HR strategies with business objectives and building influential relationships at senior levels. Committed to fostering high-performance cultures, enhancing employee engagement, and promoting inclusive practices. Level 5 CIPD in People Management.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
HR Business Partner, Audit
HaysMac
London
12.2023 - 09.2025
- HRBP for Audit department, alongside providing interim HRBP support to Operations Departments
- Demonstrated ability to cultivate relationships with senior stakeholders, including Partner level, serving as a trusted advisor
- Lead the deployment of people strategy within Audit particularly in relation to talent management, performance management, leadership development, managing change and organisational design
- Managed complex employee relations cases including under-performance, disciplinaries, grievances and absence management; demonstrating excellent knowledge of UK employment law and best practice throughout
- Created strategic talent plans (annually) to map out people needs taking account of projects and initiatives
- Created full succession plans resulting in full development plans for relevant individuals and management of such plans on an ongoing basis
- Partnered with stakeholders across the Firm, including business levels and influenced at senior levels
- Line managed and supported more junior members of the People Team
- Analysed turnover patterns to identify retention problems and devise appropriate solutions.
- Implemented employee engagement strategies, increasing morale and job satisfaction.
- Designed effective onboarding programmes, facilitating smooth integration of new hires into the organisation.
- Lead on and/or participate in People Team projects
- Lead on retention strategies relevant to business areas including overseas secondment opportunities, internal secondments, stay interviews, talent tracking/mapping, etc
- Created key policies, documents, toolkits and rollout to relevant stakeholders, ensuring clarity and consistency in communications across the Firm
- Managed cyclical processes, including annual salary reviews, performance bonuses and promotions, across designated groups; communicating with all relevant parties throughout
- Advised and coached line managers to build increased capability in performance management
- Oversaw Firm's Parental Project; developed initiatives enhancing experiences for working parents through policy modifications and new benefits, securing management support for cost and process adjustments.
HR Business Partner, Operations
HaysMac
London
04.2023 - 12.2023
- Work with leaders in each department within Operations to deploy people practices in relation to talent management, performance management, leadership development, managing change and organisational design
- Managed cyclical processes including salary reviews, performance bonuses and promotions across designated groups, communicating with relevant stakeholders throughout
- Ensure continuous improvement of people practice within the Operations departments, using data to inform priorities and implement projects to address improvement opportunities and meet relevant KPIs
- Appropriately promote and represent the talent (people) agenda while listening to 'local' needs and ensuring policies are applied appropriately for the group
- Managed employee relations cases, including under-performance, grievances, disciplinaries, grievances and absence management; demonstrating excellent knowledge of UK employment law and best practice throughout
- Deploy talent tracking meetings and methodologies
HR Advisor
FluidOne
London
04.2022 - 04.2023
- Cultivate trusting relations to advise, guide and support Managers and Staff with HR and employee relations matters (e.g. parental leave, absence, performance management)
- Supported TUPE transfer process, including attending TUPE meetings, creating and sharing contractual documents, collating FAQs, and working with TUPE reps
- Established monthly board reports, using data-driven insights to enhance people operations
- Worked with CEO to deliver annual accredited engagement surveys
- Managed monthly Comms Forum meetings, collaborating with CEO to drive engagement based on survey feedback using Forum meetings and reps
- Supported Head of People to deliver quality HR induction to all new starters
- Managed starters and leavers processes
- Led on HR systems projects, including going out to market for various L&D systems for internal roll out, and utilising HRIS to automate HR processes to provide a first-class HR service
- Managed internal quarterly training calendar
- Implemented D&I initiatives to boost employee engagement and retention
- Managed annual benefits renewals process
- Processed monthly payroll
- Managed performance appraisal systems and policies
- Conducted exit interviews and communicated key insights to Head of People
HR Advisor
Chatham House
London
06.2021 - 04.2022
HR Assistant
Chatham House
London
10.2021 - 06.2021
Talent Assistant
ASOS plc
London
12.2018 - 10.2019
Merchandising Assistant
ASOS plc
Camden
03.2016 - 12.2018
Education
Bachelor of Arts - Archaeology
University of Southampton
Southampton 09.2011 - 05.2014
A Levels - Classics, History, English Language and Media
Esher College
Surrey 09.2009 - 06.2011
Skills
- Employee Engagement Strategies
- Employee Relations Management
- Business Partnering
- Rapport Building
- Policy Writing
- Employee Development
- Payroll Control
- L&D Strategies
- HRIS Technologies
- Strategic partnering
- Performance improvement
- Mentoring and coaching
- Project Management
- Data analytics
Accomplishments
- Parental Project, Set up the Firm's parental project with the intention to retain talent. Successfully implemented initiatives that received positive feedback in improving working our parents' experience.
- Strategic Alignment, Lead on implementation of key changes to people practices to better align them with the overall strategy and key objectives, including changing the Firm's promotions cycle and creating a new approach to talent tracking/mapping.
Languages
English
Timeline
HR Business Partner, Audit
HaysMac
12.2023 - 09.2025
HR Business Partner, Operations
HaysMac
04.2023 - 12.2023
HR Advisor
FluidOne
04.2022 - 04.2023
HR Assistant
Chatham House
10.2021 - 06.2021
HR Advisor
Chatham House
06.2021 - 04.2022
Talent Assistant
ASOS plc
12.2018 - 10.2019
Merchandising Assistant
ASOS plc
03.2016 - 12.2018
Bachelor of Arts - Archaeology
University of Southampton
09.2011 - 05.2014
A Levels - Classics, History, English Language and Media
Esher College
09.2009 - 06.2011