ALIA BATOOL
Burnley,Lancashire
Summary
Dynamic professional with expertise in social media marketing, public relations, and team building. Demonstrates exceptional communication skills and a calm demeanour under pressure, facilitating effective problem-solving and collaboration. Committed to leveraging marketing acumen to drive brand growth and enhance organisational reputation.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
Teaching In Community Center
Voluntary Work
Burnley, Lancashire
05.2023 - Current
- Facilitated engaging educational sessions for diverse groups of learners.
- Developed tailored lesson plans to meet individual learning needs.
- Collaborated with community organisations to enhance programme offerings.
- Mentored volunteers to improve their teaching skills and effectiveness.
- Organised community events to promote educational resources and activities.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Supported team by demonstrating respect and willingness to help.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Completed duties to deliver on targets with accuracy and efficiency.
- Used Microsoft Word and other software tools to create documents and clear communications.
Ebay Retailer
Imran Haider
Burnley, Lancashire
03.2022 - Current
- Managed inventory by sourcing and listing products on eBay to enhance visibility.
- Conducted market research to determine optimal pricing strategies for various product categories.
- Coordinated shipping logistics to ensure timely delivery of orders to customers.
- Developed and maintained relationships with suppliers to secure high-quality merchandise.
- Responded to customer inquiries and resolved issues to improve satisfaction and retention.
- Created engaging product descriptions and utilised high-quality images to attract potential buyers.
- Analysed sales trends and adjusted listings to maximise visibility and reach.
- Trained new team members on eBay policies and best practices for successful selling.
- Managed inventory for effective stock control.
- Increased sales through proactive selling techniques.
- Ensured customer satisfaction by providing excellent service.
- Complied with all health and safety regulations at all times.
- Maintained clean and orderly checkout areas with regular tidying.
- Coordinated in-store promotions to attract customers.
- Leveraged strong working knowledge of products and systems within [Type] industry.
Education
Bachelor of Arts - Social WORK
University Of The Punjab
Pakistan 01.2010 - 05.2011
NVQ Level 2 - ESOL Skills for Life
Nelson and Colne College
Nelson, England 09.2020 - 07.2021
LEVEL 1 - Functional Skills Qualification in Mathematics
Nelson and Colne College
Nelson, England 09.2019 - 07.2020
Tevta Short Course - Computer
Punjab Board Of Technical Education Lahore
Pakistan 03.2011 - 08.2011
ENTRY 3 - Supporting Your Child's Learning
nocn
Burnley, Lancashire 09.2018 - 12.2018
Skills
- Calm under pressure
- Communication skills
- Problem-solving
- Team building
- Social media marketing
- Marketing
- Public Relations
Timeline
Teaching In Community Center
Voluntary Work
05.2023 - Current
Ebay Retailer
Imran Haider
03.2022 - Current
NVQ Level 2 - ESOL Skills for Life
Nelson and Colne College
09.2020 - 07.2021
LEVEL 1 - Functional Skills Qualification in Mathematics
Nelson and Colne College
09.2019 - 07.2020
ENTRY 3 - Supporting Your Child's Learning
nocn
09.2018 - 12.2018
Tevta Short Course - Computer
Punjab Board Of Technical Education Lahore
03.2011 - 08.2011
Bachelor of Arts - Social WORK
University Of The Punjab
01.2010 - 05.2011