Ali Umair
Treasury/Payments Specialistr
Manchester
Summary
A highly skilled professional with expertise in Acquiring Payments, Treasury, and Business Change. Advanced Excel user with strong operational awareness and a proven track record in process improvements and strategic initiatives. Proactive, adaptable, and dependable, thriving in fast-paced environments. Excellent organisational, communication, and interpersonal skills, with the ability to deliver high-quality results under pressure and contribute to team success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Analyst
Worldpay/FIS
Manchester
07.2021 - 04.2025
- Designed and implemented structured change management plans to support successful delivery of projects and transformation initiatives
- Assessed the impact of organisational changes, identifying key areas of influence across people, processes, and systems
- Identified potential risks and developed robust mitigation strategies to ensure smooth transitions
- Anticipated and managed resistance to change through targeted engagement and support strategies
- Led change management workstreams using structured methodologies and best practices
- Supported the creation and delivery of clear, effective communication strategies aligned with change initiatives
- Defined key success metrics and tracked performance to ensure change objectives were met
- Delivered regular reporting and updates to senior leadership and project stakeholders
- Applied strong conflict resolution and negotiation skills to align stakeholders and drive outcomes
- Successfully managed multiple projects and competing deadlines in fast-paced environments
- Championed continuous process improvement and innovation to drive operational efficiency
Treasury Analyst
Worldpay
Manchester
11.2019 - 07.2021
- Monitored account balances across multiple banks and currencies to ensure adequate liquidity
- Managed daily cash flows, proactively initiating FX deals when necessary to optimize funding
- Collaborated with internal teams to ensure timely availability of funds
- Utilized treasury management systems to track and account for all funding movements
- Led several projects focused on improving forecasting accuracy and efficiency
- Oversaw user access and permissions across various banking platforms
- Responsible for forecasting across 14 currencies, managing up to £500 million in funds
- Performed daily forecasting and reconciliation of over 50 accounts
- Ensured continuous monitoring of account balances across multiple currencies to support business operations
- Analsyed financial patterns and made accurate predictions.
Payments Technical Lead
Worldpay
Manchester
03.2017 - 11.2019
- Responsible for the technical operations of the Acquiring Payments team, ensuring all SLAs and payment deadlines are consistently met
- Controls reviewed regularly to mitigate risk and maintain compliance
- Involved in recruitment efforts—reviewing candidates and ensuring vacancies are filled with the right skills and experience
- Acted as team representative in new projects, identifying risks, recommending process improvements, outlining technical requirements, and leading testing and implementation phases
- Participation in project working groups, audits, relationship manager visits, and workshops to explain processes, address issues, and resolve queries
- Ensured all controls are up to date, including LOAs, mandates, user access, AYIC checks (with action plans for any failures), and regular procedure reviews
- Designed and implemented multiple process improvements resulting in time and cost savings, including reduction in FTE
- Key contributor to the Brexit readiness project, managing customer migrations, account mapping, funding routes, and merchant banking details
- Served as SME in project workshops, testing, delivery, and post-live support
- Cleared over 1,000 reconciliation breaks following a major project implementation
- Supported Tier 1 clients such as Google and Apple, ensuring all ad hoc requirements were delivered effectively
- Played a role in various automation initiatives aimed at reducing manual processes and improving operational efficiency
Payments Analyst
Worldpay
Manchester
10.2015 - 03.2017
- Executed multi-billion-pound customer transactions via BACS, CHAPS, and international payment channels in 15 currencies, reaching over 40 countries globally
- Reconciled accounts to ensure timely and accurate settlement of merchant funds
- Operated within a high-volume transaction environment, consistently meeting tight and high-pressure deadlines
- Interpreted complex financial data to support decision-making, contributing to the successful processing of over £80 billion in customer payments in 2016
- Acted as a dedicated training partner within the payments team, responsible for upskilling both new and existing staff
- Collaborated closely with risk, settlements, and reconciliations teams, as well as relationship managers, to support the onboarding of new clients
- Provided technical expertise and support across multiple projects, working cross-functionally to ensure seamless project delivery
Compliance Analyst
Acrobat Carbon Services
Manchester
03.2014 - 08.2015
- Reviewed and verified key documentation including surveyor reports, technical surveys, EPCs, and client engagement forms to ensure accuracy and compliance with regulatory standards
- Ensured consistency of dates and data across documents, uploading all information accurately into internal systems and spreadsheets
- Maintained strict adherence to regulatory requirements and partner company policies (including SSE, Npower, and British Gas), as well as the Data Protection Act
- Coordinated with customers to schedule surveyor inspections and followed up with clients, surveyors, and installers to obtain any missing information
- Managed a wide range of document types, such as income support evidence, property deeds, land registry documents, JSA forms, tenancy agreements, and energy certificates
- Worked effectively under pressure to meet tight deadlines for partner organisations
- Performed general administrative tasks including scanning, filing, call handling, resolving queries, data entry, spreadsheet management, and email correspondence via Outlook
Education
GCSE - 11
A-LEVEL - 3
SCRUM Certification - undefined
Skills
Communication competency
Operational process improvements
Payments expertise
Change analysis
Stakeholder engagement
Continual process improvement
Cash forecasting analysis
Advanced excel knowledge
Languages
English
Proficient (C2)
Urdu
Proficient (C2)
Punjabi
Proficient (C2)
Software
Excel
Power Query
Certification
Scrum Certification
References
References available upon request.
Timeline
Scrum Certification
08-2024
Business Analyst
Worldpay/FIS
07.2021 - 04.2025
Treasury Analyst
Worldpay
11.2019 - 07.2021
Payments Technical Lead
Worldpay
03.2017 - 11.2019
Payments Analyst
Worldpay
10.2015 - 03.2017
Compliance Analyst
Acrobat Carbon Services
03.2014 - 08.2015