Samir Khawaja
Greater London
Summary
Responsible, friendly, and customer-oriented sales assistant able to make customer feel welcome, listen to needs and promote merchandise with practised care and attention to individual needs.
Overview
3
3
years of professional experience
Work History
Fragrances specialist
Kilian Paris / Fredric Malle
Knightsbridge , London
12.2025 - 03.2026
- Delivered a premium client experience while representing the luxury fragrance house Kilian Paris, ensuring brand standards and storytelling were consistently upheld.
- Demonstrated strong product knowledge across the fragrance collection, confidently guiding clients to personalized scent selections and enhancing overall customer satisfaction.
- Successfully achieved high-value sales, including the sale of three carafes totaling £2,420, contributing significantly to daily revenue targets.
- Developed and applied effective selling techniques to increase key performance indicators (KPIs), including conversion rate and average transaction value.
Harrods Sales Assistant
Artisan Group
Knightsbridge , london
06.2025 - 12.2025
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Kept shelves neat, clean and organised through visual merchandising.
- Collaborated with team members to achieve sales targets and improve store performance.
Christmas temporary
The Perfume Shop
Uxbridge
11.2023 - 02.2025
- Maintained excellent staff relationship by cultivating supportive, positive and helpful working environment
- Oversaw stock control to maintain sufficient inventory levels and minimise waste
- Confident and approachable with customer, finding their perfect scent
- Sold over £5k of product
Phlebotomist Meet and Greet
Hillingdon Hospital
Hillingdon
01.2023 - 02.2025
- Quickly learned and applied new skills to daily task, improving efficiency and productivity
- Supported team by demonstrating respect and willingness to help
- Consistently arrived at work on time and ready to start immediately
- Volunteer
- Labelled blood vials with clear and necessary information for accurate testing.
Customer Service/ Operator Assistant
Kabul Palace
01.2023 - 12.2023
- Handled customer complaint, providing appropriate solutions to guarantee positive outcome
- Answered customer telephone calls promptly and improved on-hold wait times
- Responded to customer request with friendly, knowledge service and support
Pharmacist Assistant
Daya pharmacy
01.2023 - 12.2023
- Delivered professional advice over- counter, recommending appropriate products and correct application
- Counted and labelled prescriptions with correct item and quantity
- Managed new stock deliveries, ensuring correct drug supplies and safe medication storage
- Sending text message carefully to the patient to collect their prescription
- Work Experience
Education
GCSE - Distinction (IT), Mathematics, English Language
Harrow college
Skills
- Demonstrated strong problem-solving skills to resolve complex challenges in professional environments
- Team orientated
- Excelled at prioritising tasks effectively
- High communication skills
Timeline
Fragrances specialist
Kilian Paris / Fredric Malle
12.2025 - 03.2026
Harrods Sales Assistant
Artisan Group
06.2025 - 12.2025
Christmas temporary
The Perfume Shop
11.2023 - 02.2025
Phlebotomist Meet and Greet
Hillingdon Hospital
01.2023 - 02.2025
Customer Service/ Operator Assistant
Kabul Palace
01.2023 - 12.2023
Pharmacist Assistant
Daya pharmacy
01.2023 - 12.2023
GCSE - Distinction (IT), Mathematics, English Language
Harrow college