Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Ali Shokrollahi

Summary

Highly motivated and results-driven Supervisor Manager with a strong background in retail operations, team leadership, and customer service excellence. Proven ability to implement sales strategies, enhance store performance, and train staff to achieve business objectives. Experienced in hospitality with hands-on skills in barista services, customer interaction, and basic maintenance. Additionally, gained experience in interior design assistance, performing various maintenance and design-related tasks. Seeking opportunities to leverage problem-solving abilities and technical skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Head barista and server

green village deli
London
08.2024 - Current
  • Supervised daily café operations, resulting in seamless workflow and enhanced productivity.
  • Provided excellent customer service by engaging with customers and ensuring their satisfaction.
  • Prepared and served high-quality beverages and food items in a fast-paced environment.
  • Managed transactions, operated cash registers, and maintained cleanliness in the service area.

Interior design assistant

lumier interior
london
08.2024 - Current
  • Assisted in various interior design projects, supporting designers in creating functional and aesthetic spaces.
  • Performed maintenance tasks including painting, sealing, and general repairs.
  • Assisted in furniture placement, colour selection, and material sourcing.
  • Helped prepare design concepts, mood boards, and layout plans.
  • Worked closely with clients to ensure their vision was met through effective interior design solutions.
  • Portfolio of work available upon request.

Automotive technician

freelance
07.2024 - Current
  • Work with cars as a side job, assisting clients with car fittings, fixings, polishing, and bodywork.
  • Undertook bodywork repairs using specialised tools and techniques.
  • Perform minor repairs, detailing, and maintenance tasks to enhance vehicle appearance and performance.
  • Provide tailored recommendations to clients on car care and maintenance solutions.

Supervisor manager

JD Sports
London
10.2022 - 08.2024
  • Maintained operational standards by supervising employee performance.
  • Resolved conflicts successfully, promoted a harmonious workplace culture.
  • Implemented sales strategies to increase store performance and meet targets
  • Led weekly meetings to discuss targets and achievements, kept team motivated towards goals.
  • Delegated tasks effectively, optimised use of workforce skills and competencies.
  • Assisted with stock management and visual merchandising
  • Was in the process of joining JD academy to become general manager of a store

Education

Diploma of Higher Education - Electronics

Iran
Tehran

Skills

  • Team Leadership & Training
  • Customer Service & Relations
  • Sales Strategy Implementation
  • Automotive Maintenance & Detailing
  • Problem-Solving & Conflict Resolution
  • Strong leadership and team management abilities
  • Excellent communication and interpersonal skills
  • Extensive knowledge of sports, fitness and nutrition

Languages

English
Fluent
Persian (farsi)
Fluent

Certification

Level 2 hygiene certificate

Planning to pursue an electrician course

Currently working on acquiring relevant certificates

References

References available upon request.

Timeline

Head barista and server

green village deli
08.2024 - Current

Interior design assistant

lumier interior
08.2024 - Current

Automotive technician

freelance
07.2024 - Current

Supervisor manager

JD Sports
10.2022 - 08.2024

Diploma of Higher Education - Electronics

Iran

Similar Profiles

CREATE PROFILE
Ali Shokrollahi