Ali Jamal
Bradford,West Yorkshire
Summary
A motivated and adaptable professional with a strong foundation in accounting and finance, complemented by hands-on experience in health advisory roles within the NHS. With a degree in Accounting and Finance, I possess a solid understanding of financial principles and practices. My diverse experience has equipped me with excellent analytical skills, attention to detail, and the ability to manage multiple tasks effectively.
Driven by a strong will to learn and grow, I am eager to leverage my financial expertise to pursue a dedicated career path in finance and accounting. I am committed to continuous professional development and am keen to apply my skills to support and enhance financial operations across various sectors.
Overview
4
4
years of professional experience
Work history
Health advisor
Yorkshire Ambulance Service
Wakefield
07.2023 - Current
- Referred callers to locally-based healthcare professionals and providers for ease of access and treatment.
- Calmed distressed or anxious callers by listening to individual concerns and offering helpful advice.
- Delivered high-quality, safe healthcare over telephones or online using clinical decision support systems.
- Worked on-site or remotely with clinical and non-clinical staff to arrange and deliver care to callers, maximising successful outcomes.
- Acquired skills and knowledge for health advisory work by attending training sessions with qualified trainers.
- Applied advanced listening and probing skills to gather patients' medical histories and relevant information for diagnosis and treatment.
- Employed computer software to direct callers to healthcare professionals, triaging and signposting cases to suitable individuals.
- Used technologies and tools to check patients' symptoms against checklists and gauge severity of conditions before signposting.
Finance assistant
ADG Accountants
Bradford
01.2023 - 07.2023
- Communicated internally with team members and employees across multiple departments and accounting to maintain accurate circulation and billing data.
- Managed twice per month invoicing process for company.
- Prepared monthly and year-end closing statements, financial documents and invoices.
- Worked closely with Finance Manager to complete functions and make up short coverage.
- Processed high volume of monthly payroll entries using Sage 50.
- Posted financial data in Excel spreadsheets and managed inventory to maintain accurate information.
- Gathered banking transactions and recorded activity in Excel format to maintain consistent documentation.
Sales Rep
Money expert (BT)
Leeds
06.2022 - 01.2023
- Negotiated and closed deals with minimal required support from sales and finance managers.
- Created sales and revenue-generating opportunities in new markets to improve profit margins.
- Boosted client retention, establishing sales goals and securing targeted rates.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Cold-called prospective customers to build relationships.
- Generated sales by prospecting leads, cold calling and closing deals.
- Shared comprehensive brand and product knowledge to maximise sales.
Team Member
Home Bargains
Bradford
04.2020 - 06.2022
- Resolved customer queries over phone and by email.
- Processed cash and card payments during busy shopping periods, limiting customer wait times.
- Helped customers feel valued and appreciated by going the extra mile to answer questions.
- Helped customers by knowledgeably answering enquiries regarding product placement, details and availability.
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
- Addressed customer service enquires quickly and accurately.
Education
Bachelor of Business Administration - Accounting and Finance
University of Bradford
Bradford, BRD 01.2022 - 05.2022
A-Levels - Level 3 Business
Shipley College
Bradford, BRD 01.2018 - undefined
GCSEs - undefined
St Bede's and St Joseph's Catholic College
Bradford, BRD 01.2016 - undefined
Skills
- Team working: Working in a team as a group or leading one through my experience at BT to create an effective way to approach our clients
- Working in a group for a project during my time at university Communication: During my time at BT and damart, I effectively communicated with customers face-to-face or via call to meet their needs
- Presenting university projects with a positive outcome of my communication techniques
- Communication when having a project to complete as a group we interact in a group call which gives me the advantage of being able to listen and provide feedback on the group
- Leadership: Planning projects in advance during university to ensure a successful outcome
- Leading my own team at BT enabled me to teach my own methods and techniques which my team picked upon overtime
- Successfully achieving a £10k wire in a week with my team, which helped the business gain £5k revenue in a week
- Software: Use of social networking such as Instagram, Facebook and Twitter which is good for interacting with customers, ability to use Microsoft Word, PowerPoint, Firework
Custom
Part of lifestyle is mainly sports related, the main sport I play is football. I play for a football team and have travelled around the UK playing against different teams. Furthermore, I am intrigued in documentaries and reading books such as Sci-fi and journeys of successful people such as James Dyson.
Affiliations
- Football: Actively participate in local football leagues, which has fostered teamwork, discipline, and strategic thinking. Exploring: Enjoy traveling and discovering new places, which enhances my adaptability and openness to new experiences. Stock Markets: Passionate about following financial markets and investing, which keeps me informed about economic trends and sharpens my analytical skills.
Timeline
Health advisor
Yorkshire Ambulance Service
07.2023 - Current
Finance assistant
ADG Accountants
01.2023 - 07.2023
Sales Rep
Money expert (BT)
06.2022 - 01.2023
Bachelor of Business Administration - Accounting and Finance
University of Bradford
01.2022 - 05.2022
Team Member
Home Bargains
04.2020 - 06.2022
A-Levels - Level 3 Business
Shipley College
01.2018 - undefined
GCSEs - undefined
St Bede's and St Joseph's Catholic College
01.2016 - undefined
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