Ali Hassan

• Hand picked to lead a team of three in a new corporate project focused on retaining customers and generating revenue by recycling existing records.
• Prioritised ethical customer interations and a 'non sales' approach to conversations which inspired sales managers to re-train how consultants communicate over phone/email.
• Excellent administrative skills, strong use of CRMs such as SalesForce.
• Managed customer relationships using consultative sales to meet individual targets.
• Resolved customer issues and complaints through quick-thinking problem-solving.
• Delivered friendly service to build strong customer satisfaction consistently.
• Cold called customers to build a lead database.
• Provided accurate quotes and price details to support customer decisions.
• Achieved or exceeded sales targets consistently.
• Used intuition and outside the box thinking when researching information to effectively warm calls to customers.

Explored personal roots in Pakistan after five years in corporate roles.

Engaged with family and friends across various countries, including Italy and Georgia.

Gained new perspectives on life and career through cultural immersion.

• Managed relationships with key Accounts at Rebel, delivering end to end consultation and being present throughout the recruitment process.
• Generated £150K of revenue from existing accounts.
• Actively involved in all stages of recruitment from identifying hiring problems and role briefing, to advertising jobs, submitting candidates and funnelling them through the interview process.
• Proactively ensured a thorough and professional experience with clients, from weekly catch ups to in person meets. This ensured I was prioritising communication and feedback with my clients at all stages of the hiring process, creating healthy and reliable business relations.
• Conducted warm calls (cold calls, with relevant context) in pursuit of new business and accounts. Developed confidence and the ability to sell over the phone as well as through email campaigns.
• Championed my relationship with candidates, going the extra mile with them to ensure they achieved the best outcomes. This involved meeting them outside of work and conducting interview prep over MS Teams in my personal time.

• Sourced and qualified active and passive tech talent for diverse client needs.
• Researched various tech stacks and identified leading companies within the industry.
• Developed campaigns to attract suitable candidates via internal CRM, LinkedIn, and social media.
• Managed multiple vacancies across software, data, and internal business roles.
• Gained extensive knowledge in IT fields while maintaining organization under tight deadlines.
• Achieved $50K in billings during first year; generated $100K in second year.

• Managed daily phone orders for catalogue customers, averaging 40 calls per day.
• Logged all data and bookkeeping in an organized manner.
• Developed strong communication skills while assisting elderly customers.
• Exercised patience and active listening to ensure smooth transactions.

• Employed part-time while attending college to assist with household expenses and personal support.
• Hired for front of house role, managing transactions and taking customer orders during peak hours.
• Engaged in various responsibilities including customer service, food production, bookkeeping, inventory management, and housekeeping.