Ali Habashi
Administrative & Compliance Professional
Manchester
Summary
Dynamic administrative professional with extensive experience in fast-paced office, reception, and public service environments. Recognized for exceptional record-keeping, effective communication, and the ability to produce precise reports in required formats. Expertise in managing sensitive information, coordinating diverse stakeholders, and enhancing daily operations. Proven track record in emergency communications and crisis management, demonstrating the capacity to respond swiftly to critical situations while maintaining composure under pressure.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Emergency Dispatcher (999 & HCP)
North West Ambulance Service
04.2020 - 06.2022
- Coordinated rapid response to emergency and HCP calls; gathered critical information and prioritized incidents appropriately.
- Communicated clearly with callers, clinicians, and dispatch teams to ensure safe, timely outcomes.
- Maintained accurate incident logs and supported preparation of reports and handovers.
Senior Consultant — EDisclosure & Digital Forensics
Anexsys
09.2019 - 12.2019
- Supported end-to-end discovery projects across the EDRM, from scoping and identification through review, production, and trial support.
- Oversaw small to medium projects/workstreams; documented issues and escalations for senior stakeholders.
- Assisted with updates to application modules and process documentation.
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
Manchester Enforcement & Accounts Unit Officer
Ministry of Justice
01.2018 - 02.2019
- Processed A/P and A/R transactions; prepared legal applications and managed warrant issuance/withdrawal.
- Liaised with internal legal teams and external bodies (e.g., DWP, HMRC, Crown Courts) to ensure compliance.
- Handled nationwide interlocut queries and set up customer payment terms for fines and costs.
Service Manager
ZEDD Cars Ltd
03.2016 - 01.2017
- Provided operational support to the General Manager; maintained up-to-date service documentation.
- Built relationships with client contacts; recorded service times, job costing, and invoicing accurately.
Fraud & Business Investigator / Underwriter
Ford Credit Europe Bank
09.2015 - 02.2016
- Trained on CIFAS and Hunter fraud systems; analysed credit files, financial statements, and appraisal/title reports.
- Cross-checked invoices/receipts against source data to detect anomalies and potential misrepresentation.
- Collaborated with product/risk teams on portfolio management insights.
Fraud Investigator / Corporate Financial Crime Associate
The Royal Bank of Scotland
09.2015 - 02.2016
- Investigated suspect transactions; documented findings and supported remediation actions.
- Prepared activity summaries and assisted with trend analysis to inform future controls.
- Conducted prompt and thorough investigations on referred files.
- Identified potential risks by conducting thorough investigations and analyzing transaction patterns.
Education
BSc (Hons) - International Business & Politics
Manchester Metropolitan University
01.2013
Skills
Administrative operations
Records & reporting
Customer service
Emergency call handling & triage
Stakeholder communication
EDisclosure & digital forensics (EDRM lifecycle awareness)
Situational awareness
NCIC database
Emergency procedures
Typing speed
Public safety
Employee supervision
Certification
CIFAS & Hunter fraud systems (training)
Interests
Squash, Swimming, Painting & graffiti art, Cooking
Timeline
Emergency Dispatcher (999 & HCP)
North West Ambulance Service
04.2020 - 06.2022
Senior Consultant — EDisclosure & Digital Forensics
Anexsys
09.2019 - 12.2019
Manchester Enforcement & Accounts Unit Officer
Ministry of Justice
01.2018 - 02.2019
Service Manager
ZEDD Cars Ltd
03.2016 - 01.2017
Fraud Investigator / Corporate Financial Crime Associate
The Royal Bank of Scotland
09.2015 - 02.2016
Fraud & Business Investigator / Underwriter
Ford Credit Europe Bank
09.2015 - 02.2016
BSc (Hons) - International Business & Politics
Manchester Metropolitan University