Ali Blaaj
Nottingham,United Kingdom
Summary
Dedicated professional with proactive approach and strong leadership qualities. Proficient in team management and problem-solving, combined with excellent communication and organisational skills. Ready to drive operational success and enhance team performance.
Overview
8
8
years of professional experience
Work history
Hub Shift Manager
DX Freight
Nottingham
2025.03 - Current
- Oversaw management of warehouse operatives to optimise trunking and route planning. Enhanced operational workflows by addressing issues promptly. Ensured achievement of KPIs through effective staff management and strategic scheduling of trunks.
- Implemented health and safety measures to maintain workplace safety and regulatory compliance.
- Optimised shift schedules to improve operational efficiency.
Administrator Specialist
Smart fleet solutions/ Cazoo
Nottingham
2021.06 - 2022.06
- Oversaw vehicle management processes by ensuring accurate logging of arrivals. Implemented systematic filing methods for efficient organisation of vehicle records. Leveraged Microsoft Excel to produce high-quality documentation for data tracking. Facilitated timely transportation of vehicles to improve client satisfaction. Managed relationships with manufacturers to secure timely vehicle servicing.
Customer Service temp
Fraser Group – Shire brook
Nottingham
2020.02 - 2020.05
- Demonstrated strong problem-solving skills by liaising between customers, suppliers, and delivery companies for seamless order management
- Delivered exceptional customer service to gain repeat business.
- Maintained high feedback ratings through enhanced customer service.
Manager Assistant
Desi Downtown
Nottingham
2018.04 - 2020.01
- Managed customer orders, managed billings and ensured exceptional service by coordinating with kitchen operational heads for timely course delivery.
- Provided customer service on behalf of management, resolved client issues effectively.
- Handled company finances prudently with meticulous record keeping.
Sales temp
MNT Limited
Nottingham
2018.01 - 2018.03
- Assisted in sales of health supplements in fast-paced environment. Supported team in meeting daily targets through effective communication and customer engagement. Contributed to positive sales culture by maintaining motivation and focus on goals.
- Managed flexible scheduling, covering nights, weekends, and bank holidays to ensure operational continuity.
Education
Applied sciences level 3 - Biology, Chemistry, physics
Central College
Nottingham, United KingdomSkills
- Work quality
- Positive attitude
- File organization Time management
- Leadership excellence
- Logistics coordination
- Time efficiency
- Resilience under pressure
- Health and Safety Compliance
- Strategic planning
- Microsoft Office Suite
- KPI tracking
Timeline
Hub Shift Manager
DX Freight
2025.03 - Current
Administrator Specialist
Smart fleet solutions/ Cazoo
2021.06 - 2022.06
Customer Service temp
Fraser Group – Shire brook
2020.02 - 2020.05
Manager Assistant
Desi Downtown
2018.04 - 2020.01
Sales temp
MNT Limited
2018.01 - 2018.03
Applied sciences level 3 - Biology, Chemistry, physics
Central College