Ali Asgher Mir
London
Summary
An organised and people-focused professional with a background in Psychology and over five years of experience in team management, staff support, and client relations. Recently qualified with a CIPD in Human Resource Management, bringing strong skills in employee development, operational efficiency, and training. In previous roles as a Practice Manager and Teaching Assistant, excelled in implementing procedures to streamline workflows, coaching team members, and fostering positive, inclusive environments. Known for excellent interpersonal skills, a detail-oriented approach, and the ability to handle sensitive situations with empathy and professionalism. Now seeking an HR role where I can apply my expertise in people management, policy implementation, and staff development to support a forward-thinking organisation.
Overview
12
12
years of professional experience
Work History
Teaching Assistant
Ashcroft Technology Academy
London
08.2021 - Current
- Currently running a successful multi-year club initiative aimed at enhancing users’ integration, progression and retention within the academic and social spheres through mentoring and bespoke development programs
- Responsible for overseeing all aspects of club operations, including planning, resource allocation, data management and mentoring/coaching
- Proven track record of utilising de-escalation, negotiation, active listing, effective communication and team building strategies in conflict resolution helping to build positive and foster ongoing positive relationships
- Demonstrated ability to remain calm under pressure and find mutually beneficial solutions for all parties, resulting in improved interpersonal dynamics and productivity
- Proficient in tailoring and executing diverse development and training strategies to align with organisational objectives and individual growth needs
- Demonstrated success in implementing new approaches and refining existing systems to foster continuous development
- Proficient in ensuring data privacy and compliance with GDPR
- Implemented data protection measures to safeguard sensitive information, demonstrating a strong understanding of GDPR principles
- Updating and maintaining internal databases to the highest GDPR standard
Practice Manager
Crofton Park Opticians
London
06.2020 - 08.2021
- Successfully oversaw management and growth of multiple locations, a focus on organisational development, performance management, planning and executing tailored training development strategies and improved and implemented organisational procedure
- First point of call for employees and organisational needs such as payroll, holiday, benefit programs, training, general ad hoc tasks DBS checks, recruitment, onboarding, compliance, appraisals and Invoicing
- Streamlining processes by creating and implementing new onboarding training programs reducing onboarding and employee readiness time from months to weeks
- Successfully oversaw new employee training and development
- Planning and conducting 1:1 and group training and development facilitating for all organisational and employee needs, such as time frame, budget, GDPR compliance and analysis and development
- Responsible for the development and implementing of new more efficient organisational procedure such as bookings, orderings, employee work schedules and payroll and training and development
- Streamlining processes and training meant that the new team members were able to trained to an effective level in about half the time from about 2 months to 1
- Served as the primary point of contact for with key supply and brand ambassadors and suppliers such as William Morris, Maui Jim, HOYA and Johnson & Johnson negotiating supply and brand deals reducing supply costs while rebuilding brand awareness and sales to pre COVID levels
- Led planning and initial implementation of the new supplier product launches such as Miyosmart Lenses and in-store initiatives, which included developing and leading key training, implementing highly successful in-store marketing, leading product awareness and sales
- Experience confidently and successfully mediating and resolved conflict resolution using de-escalation, negotiation, active listing, effective communication and team building strategies
- Updating and maintaining, the HR & Payroll database, maintaining and processing DBS checks
Teacher
International Preschool of Raleigh
Beijing
09.2018 - 02.2020
- Responsible for the development, implementation and running of various successful class room learning and development activities tailored the national Chinese curriculum, insuring activities adhering to guidelines while still expanding on them to fit organisational needs
- Proficient in fostering cooperative relationships with parents, teachers, and children through cultural and language barriers to facilitate open communication channels and support holistic development
- Skilled in effectively communicating learning objectives, progress updates, and areas of growth and development
- Responsible for the development, implementation and leading various successful learning and development events promoting both Chinese and western celebrations, cultures and traditions, for example leading and developing whole school cultural enrichment events for Christmas, Chinese New Year
- Responsible for the onboarding, training and development of a new team to create and lead, ensuring an organisational and project success
- As well as leading development on redesigning and renovating existing spaces to fit ongoing changing organisational and client needs
Optical Assistant/Temp store manager
Specsavers Optical Group Ltd.
Wandsworth
01.2013 - 07.2018
- Senior member of staff assumed a pivotal role in directing, managing, and training a team of 15 to surpass targets, goals, and customer experience benchmarks
- Applied hands-on guidance to support team performance and end target goals
- Established track record in onboarding and training new staff to uphold the highest standards of quality and customer experience excellence
- Developed and implemented comprehensive training programs designed to equip new team members with the requisite skills, knowledge, and best practices necessary for success in their roles
- Co-coordinator for in-store promotions of Guide Dogs charity, driving customer awareness and engagement through planning and execution of promotional campaigns
- Integral in the conceptualisation, planning, and implementation of in-store promotions and advertisements, leveraging a blend of creativity and strategic thinking to maximise impact and reach
Education
CIPD Level 3 Foundation Certificate - People Practice
Reed Learning
01.2024
BSc. (Hons) - Psychology
School of Psychology, University of East London
12.2018
Skills
- Expertise in MS Office Suite
- ADP
- Sage
- Workday
- Communication
- Relationship Building
- Training and Development
- Leadership
- Team Management
- Operational Management
- Conflict Management
- Data Management
- Educational Support and Guidance
- UK employment law
- Staff education and training
- Employee Recruitment
Careerrelatedtechnicalskills
- Highly proficient in MS Office, ADP, Sage, Workday, SIMS, Socrates, Optix
- Experienced in Communication and Relationship Building
- Training and Development
- Leadership and Team Management
- Operational Management
- Conflict Management
- Interpersonal skills
- Proven Knowledge of Record Keeping and Educational Support and Guidance
- Knowledge of UK employment law and HR best practices
Professional Development
CIPD Level 3 Foundation Certificate in People Practice, 2024, Reed Learning, Business, Culture and change, Principles of analytics, Core behaviours for people professionals, Essentials of people practice
Languages
English
First Language
Urdu
Advanced (C1)
C1
Timeline
Teaching Assistant
Ashcroft Technology Academy
08.2021 - Current
Practice Manager
Crofton Park Opticians
06.2020 - 08.2021
Teacher
International Preschool of Raleigh
09.2018 - 02.2020
Optical Assistant/Temp store manager
Specsavers Optical Group Ltd.
01.2013 - 07.2018
CIPD Level 3 Foundation Certificate - People Practice
Reed Learning
BSc. (Hons) - Psychology
School of Psychology, University of East London
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