Ali Alzubaidi
London,Greater London
Summary
Enthusiastic and customer-focused professional with retail and customer service experience gained in fast-paced environments. Skilled at understanding customer needs, building positive relationships, and providing personalised solutions. A confident communicator who enjoys learning new technology and helping people get the most from products and services. Reliable, adaptable and committed to delivering an exceptional customer experience while working collaboratively as part of a high-performing team.
Overview
2
2
years of professional experience
Work history
Pastry Chef
Kopi Kups
London, Greater london
2024.02 - 2025.08
- Prepared high-quality food while consistently meeting strict hygiene and food safety standards.
- Collaborated closely with front-of-house colleagues to deliver an excellent customer experience.
- Worked effectively under pressure during busy service periods while maintaining attention to detail.
- Responded positively to customer feedback to improve quality and presentation.
- Maintained a clean, organised and safe working environment in line with company procedures.
- Demonstrated reliability, teamwork and flexibility by supporting colleagues whenever required.
Retail Sales Associate
Zara
London, greater london
2023.05 - 2024.01
- Delivered outstanding customer service by identifying customer needs and recommending suitable products.
- Built strong customer relationships through friendly, knowledgeable and personalised service.
- Worked efficiently in a fast-paced retail environment while assisting multiple customers simultaneously.
- Handled customer enquiries and resolved issues professionally to ensure a positive shopping experience.
- Supported colleagues across different areas of the store to maintain excellent service standards.
- Processed stock, maintained visual merchandising standards and ensured the shop floor remained organised and welcoming.
Education
Bachelor of Science - Architecture
Kingston University
Kingston upon Thames 2025.09 -
A-Levels - Mathematics
hampstead school
LondonA-Levels - Physics
hampsteadd school
londonA-Levels - Art & Design
Hampstead school
LondonGCSEs - Mathematics
Hampstead school
LondonGCSEs - English Language
hampstead school
londonGCSEs - English Literature
hampstead school
londonSkills
- Customer Service Excellence
- Relationship Building
- Communication
- Sales & Product Recommendations
- Active Listening
- Problem Solving
- Team Collaboration
- Adaptability
- Time Management
- Technology Enthusiasm
- Fast-Paced Retail
- Attention to Detail
- Learning Agility
Timeline
Bachelor of Science - Architecture
Kingston University
2025.09 -
Pastry Chef
Kopi Kups
2024.02 - 2025.08
Retail Sales Associate
Zara
2023.05 - 2024.01
A-Levels - Mathematics
hampstead school
A-Levels - Physics
hampsteadd school
A-Levels - Art & Design
Hampstead school
GCSEs - Mathematics
Hampstead school
GCSEs - English Language
hampstead school
GCSEs - English Literature
hampstead school