ALI ADDAR
London
Summary
Results-driven Software Implementation Consultant and Business Analyst with over 5 years of experience in consultancy, system configuration, and solution design for SMEs. Skilled in gathering business requirements, documenting functional specifications, and aligning them with system configurations. Engages stakeholders across departments to facilitate communication between customers and technical teams while managing change, supporting UAT, and delivering structured training.
Overview
25
25
years of professional experience
Work History
ERP Funcional Consultant & Business Analyst
Biti Consulting Ltd
London
01.2025 - Current
- Led end-to-end ERP implementations — gathering requirements, mapping as-is/to-be processes, and designing solutions aligned to business needs.
- Bridged business stakeholders and technical teams, translating requirements into functional specs and user stories.
- Managed data migration, ensuring accurate mapping, thorough cleansing, validation, and reconciliation.
- Configured systems to meet specific operational needs and enhance user experience.
- Delivered user training and facilitated smooth adoption of new systems across teams.
- Provided post go-live support and continuous improvement.
IT Systems Consultant (Subcontractor)
Harrow Road Accounting Services Ltd
London
01.2020 - Current
- Led digital transformation and IT setup for accounting clients, enhancing operational capabilities.
- Deploy synchronized retail tech stacks, linking front-of-house POS systems and e-commerce shops directly to back-of-house accounting software.
- Trained business owners and staff on effective use of newly implemented SaaS solutions, facilitating smoother transitions.
- Built and launched custom business websites and integrated CRM pipelines, strengthening client digital presence and customer retention.
Business Analyst & Project Manager
MyTaille (AI Startup)
London
01.2021 - 01.2025
- Led product discovery and requirements gathering for a digital fitting and social platform.
- Developed functional documentation to facilitate iterative product development.
- Improved workflow design and user experience through targeted contributions.
Business Analyst & Systems Integrator
Xtrasoft Ltd
Brentford
01.2017 - 01.2020
- Implemented Odoo software solutions through installation, configuration, workflow setup, and user onboarding to enhance operational efficiency.
- Customised Odoo modules and collaborated with developers on technical enhancements to optimise system functionality.
- Supported integrations and third-party module deployment.
- Facilitated training sessions and guided teams in adopting new Odoo modules to ensure smooth transitions and user engagement.
- Configured and maintained Magento and OpenCart e-commerce platforms, including product data imports, inventory management, and order processing workflows.
ERP and Ecommerce Consultant
MyTaille.com Ltd
London
01.2015 - 01.2020
- Provided strategic e-commerce consultancy for Magento, OpenCart, and Odoo implementations, enhancing client digital presence and market reach.
- Delivered bespoke custom solutions aligned with client business requirements, driving user engagement and satisfaction.
- Handled complex problems and issues by understanding root causes and implementing solutions.
- Facilitated workshops and training sessions to upskill team members and improve service delivery.
- Interfaced with client leads and became trusted advisor or confidant to client.
Ecommerce Consultant
Wensherix Ltd
London
01.2011 - 01.2014
- Consulted on Magento and OpenCart e-commerce platform implementations for SME clients, providing tailored solutions that aligned with specific business needs.
- Monitored competitor activity and adjusted pricing strategies to maintain a competitive edge in the market.
- Oversaw the creation of promotional content, including product videos and social media posts, to engage target audiences.
- Managed inventory levels, ensuring optimal stock availability and minimising overstock situations.
Retail Sales & Manager
Millenium Computer Services Ltd
Wembley
01.2005 - 01.2014
- Delivered B2B/B2C computer hardware sales, achieving customer satisfaction through effective support.
- Built long-term customer relationships, ensuring successful post-sale technical support and fostering client loyalty.
- Supported e-commerce platform setup and integration with ERP systems, enabling streamlined order and inventory management across multiple sales channels.
- Enhanced communication abilities through collaboration on team projects, improving overall team effectiveness.
Retail Sales & Technical Support
PC Direct Ltd
London
01.2005 - 01.2008
- Facilitated sales and repairs of computer parts and systems, enhancing customer satisfaction and driving repeat business.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Retail Sales & Technical Support
2nd Millenium Computer Services Ltd
London
01.2002 - 01.2005
- Delivered sales and repair services for computer parts and systems, ensuring customer satisfaction and effective product performance.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Education
MSc - Business Systems Integration with SAP Technologies
Brunel University
London, UKPostgraduate Diploma (Hons) - Distributed Computing
University of Westminster
London, UKBSc - Computer Science Engineering
University of Oran
AlgeriaSkills
- Odoo implementation
- Odoo Functional Consulting
- Requirements gathering
- Functional specifications
- Solution design
- Configuration of CRM
- Configuration of Sales
- Configuration of Purchase
- Configuration of Inventory
- Configuration of Accounting
- Configuration of Project
- Configuration of POS
- Software Implementation
- Customisation
- Data validation
- Data reconciliation
- UAT planning
- Post go-live optimisation
- Training
- User Adoption
- Client Engagement
- Discovery workshops
- Delivery
- Translating business needs
- Mediating between developers and business owners
- Risk management
Languages
English
Proficient
C2
Arabic
Proficient
C2
French
Beginner
A1
Timeline
ERP Funcional Consultant & Business Analyst
Biti Consulting Ltd
01.2025 - Current
Business Analyst & Project Manager
MyTaille (AI Startup)
01.2021 - 01.2025
IT Systems Consultant (Subcontractor)
Harrow Road Accounting Services Ltd
01.2020 - Current
Business Analyst & Systems Integrator
Xtrasoft Ltd
01.2017 - 01.2020
ERP and Ecommerce Consultant
MyTaille.com Ltd
01.2015 - 01.2020
Ecommerce Consultant
Wensherix Ltd
01.2011 - 01.2014
Retail Sales & Manager
Millenium Computer Services Ltd
01.2005 - 01.2014
Retail Sales & Technical Support
PC Direct Ltd
01.2005 - 01.2008
Retail Sales & Technical Support
2nd Millenium Computer Services Ltd
01.2002 - 01.2005
MSc - Business Systems Integration with SAP Technologies
Brunel University
Postgraduate Diploma (Hons) - Distributed Computing
University of Westminster
BSc - Computer Science Engineering
University of Oran