Algerdas Kulikauskas
Littleport,cambr
Summary
Dedicated professional with a strong commitment to delivering high-quality customer service. Demonstrates exceptional skills in communication excellence, conflict mediation, and complaint handling. Proven ability to enhance customer satisfaction and develop professional relationships with customers. A team player with critical thinking abilities, adept at resolving issues by asking the right questions. Career goal: to leverage these competencies in a dynamic environment to drive customer success and organisational growth.
Overview
2
2
years of professional experience
6077
6077
years of post-secondary education
Work History
Delivery driver
Kale&Damsons
Cambridge, Cambridgeshire
02.2022 - 01.2024
- Ensured safety by regular vehicle inspections and maintenance.
- Coordinated delivery schedules for optimum time management.
- Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
- Navigated various routes efficiently, leading to increased route coverage.
- Assisted in warehouse organisation to streamline packing process.
- Provided excellent customer service, enhancing company reputation.
- Resolved customer complaints effectively, restoring trust in the service provided.
- Maintained vehicle cleanliness for a professional appearance.
- Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
- Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
Education
CompTIA A+ 220-1101 (core1) - IT
IT Career Switch
United KingdomCompTIA A+ 220-1102 (Core2) - IT
IT Career Switch
United KingdomMicrosoft MD-100:Windows 10 - IT
IT Career Switch
United KingdomMicrosoft MD-101: Managing Modern Desktops - IT
IT Career Switch
United KingdomCCNA 200-301 v1.1 - IT
IT Career Switch
United Kingdom 03.2025 -
Skills
- Team player
- Communication excellence
- Customer satisfaction enhancement
- Conflict mediation
- Ability to think critically and resolve issues by asking the right questions
- Complaint handling
- Ability to develop professional relationships with customers
- Commitment to delivering high-quality customer service
Languages
English
Upper intermediate
Lithuanian
Proficient (C2)
Russian
Proficient (C2)
Polish
Upper intermediate (B2)
Ukrainian
Advanced
Timeline
CCNA 200-301 v1.1 - IT
IT Career Switch
03.2025 -
Delivery driver
Kale&Damsons
02.2022 - 01.2024
CompTIA A+ 220-1101 (core1) - IT
IT Career Switch
CompTIA A+ 220-1102 (Core2) - IT
IT Career Switch
Microsoft MD-100:Windows 10 - IT
IT Career Switch
Microsoft MD-101: Managing Modern Desktops - IT
IT Career Switch
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