Positive and reliable, with talent for customer service and knack for multi-tasking in fast-paced environments. Skilled in communication and problem-solving, ensuring smooth and pleasant interactions with customers.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work history
Shift runner/Key holder
Costa Coffee
midsomer norton
09.2023 - Current
Prepare a variety of hot and cold drinks to brand standards
Deliver high-quality customer service
Support shift management tasks, including opening and closing the store
Assist in stock control, cleanliness, and team training
Help maintain smooth daily tasks by taking initiative and supporting team members
Promoted seasonal beverages effectively increasing their uptake.
Trained new staff members on café operations, fostering teamwork and consistency.
Assisted in inventory control measures for effective stock management.