Summary
Overview
Work history
Education
Skills
Timeline
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Alfred Smith

Radstock, Westfield,England

Summary

Positive and reliable, with talent for customer service and knack for multi-tasking in fast-paced environments. Skilled in communication and problem-solving, ensuring smooth and pleasant interactions with customers.

Overview

2
2
years of professional experience
6
6
years of post-secondary education

Work history

Shift runner/Key holder

Costa Coffee
midsomer norton
09.2023 - Current
  • Prepare a variety of hot and cold drinks to brand standards
  • Deliver high-quality customer service
  • Support shift management tasks, including opening and closing the store
  • Assist in stock control, cleanliness, and team training
  • Help maintain smooth daily tasks by taking initiative and supporting team members
  • Promoted seasonal beverages effectively increasing their uptake.
  • Trained new staff members on café operations, fostering teamwork and consistency.
  • Assisted in inventory control measures for effective stock management.

Education

GCSEs -

Norton hill academy
Midsomer Norton, Bath and North East Somerset
09.2018 - 06.2023

Level 2 - health and social care

bath college
Bath, Bath and North East Somerset
09.2023 - 08.2024

Skills

  • Excellent communication and interpersonal skills
  • Strong team player with leadership potential
  • Ability to stay calm and focused under pressure
  • Quick learner with a proactive attitude
  • Customer-focused and service-oriented
  • Adaptable and eager to take on new challenges
  • Sales promotion

Timeline

Shift runner/Key holder

Costa Coffee
09.2023 - Current

Level 2 - health and social care

bath college
09.2023 - 08.2024

GCSEs -

Norton hill academy
09.2018 - 06.2023
Alfred Smith