Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Alfie Reader

Rochford,Essex

Summary

Dedicated professional with extensive experience in customer service and cash handling. Demonstrates exceptional attention to detail and professional judgement, ensuring high-quality brake and tyre repairs. Known for being a calm team player under pressure, fostering strong customer relations. Aims to leverage skills in a dynamic environment to enhance operational efficiency and customer satisfaction. I'm very approachable and very much a people person. When myself started work at the tyre business and just started at the very bottom. Years later of hard work has made progressed and learn skills, by learning new things such as brake repairs, servicing different vehicles and learning more in depth about cars. When the manger is not around at the shop, stepping up is always a must, to take on the responsibility of the shop and manage it. My attitude is to always eager to learn new things and progress myself.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work History

Tyre technician

Tyre Dealer
Colchester, Essex
05.2020 - Current
  • Ensured customer satisfaction by providing top-quality tyre repair and replacement services.
  • Provided valuable advice for proper tyre maintenance, enhancing vehicle safety.
  • Maintained clean work environment to promote efficiency and safety.
  • Delivered timely service to customers, reducing wait times.
  • Providing the best customer service there is and taking in over thirty calls a day
  • Ensured proper disposal of used tyres, promoting environmental responsibility.
  • Handled customer complaints professionally, leading to resolution and improved relations.
  • Installed new car parts for extended vehicle longevity.

Education

GCSEs - Mathematics, English, Science, Design and Technology

Chase High School
Southend-on-Sea
09.2016 - 06.2021

Skills

  • Cash handling
  • Customer Service
  • Attention to Detail
  • Brake repairs
  • Tyre repairs
  • Professional judgement
  • Team player
  • Calm under pressure
  • Customer relations

Affiliations

  • Spending time with mates
  • Going for Walks
  • Cars

References

References available upon request.

Timeline

Tyre technician

Tyre Dealer
05.2020 - Current

GCSEs - Mathematics, English, Science, Design and Technology

Chase High School
09.2016 - 06.2021
Alfie Reader