Alfie Yates
Brentwood,Essex
Summary
Confident and adaptable professional with a proven ability to thrive in diverse environments. Quick learner with a strong focus on practical application of skills. Capable of efficiently completing a wide range of tasks across various job roles. Demonstrated flexibility and commitment to achieving results in dynamic settings.
Overview
7
7
years of professional experience
Work history
Assistant general manager
Drake & Morgan, The Parlour
London, Canary Wharf
2025.01 - Current
- Assisted in managing inventory to ensure reliable supply of resources.
- Supported resolution of underlying issues to address potential risks promptly.
- Participated in quality assurance initiatives to uphold product standards consistently.
- Helped maintain compliance with health and safety standards to promote workplace safety.
- Assisted in facilitating financial reporting to enhance transparency in business transactions.
- Contributed to budgeting controls to support financial stability.
- Aided in managing the recruitment process to attract skilled professionals.
- Collaborated with the general manager to identify effective business strategies, achieving positive financial outcomes.
- Supported implementation of cost control measures to reduce controllable costs effectively.
Bar manager
Drake & Morgan
London
2023.01 - 2025.01
- Cultivated loyal customer base through provision of high-quality service and a welcoming atmosphere.
- Facilitated optimal stock levels to enhance efficiency and reduce waste.
- Managed cleanliness of the bar area and cellar operations.
- Assisted in ordering beverages and equipment by reviewing sales and customer preferences.
- Executed accurate end-of-day financial processes for cash and card transactions.
- Supported the hiring and training of staff on effective bar practices for service excellence.
- Ensured high hygiene standards for customer safety and compliance with regulations.
- Contributed to the development of seasonal menus featuring contemporary cocktails aligned with company themes.
- Achieved record-breaking Christmas sales of £90,000 in one day and £1 million over six weeks.
Bar and restaurant supervisor
Drake and Morgan
London
2022.05 - 2022.12
- Led team to deliver outstanding hospitality operations.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
- Contributed fresh ideas and innovation to continuously improve the business.
Sales Assistant
Bloomsbury flowers
London, ENG
2019.06 - 2021.01
- Opened stall at 4am and closed at 11am while stocking shelves and watering flowers on arrival to ensure attractive product presentation for customers.
- Assisted with cleaning duties to uphold high standards in store presentation and hygiene.
- Processed cash, cheque, card, and mobile payments efficiently.
- Supported relationship-building with customers to help expand customer base and enhance loyalty.
- Received and managed product returns effectively.
- Built rapport with new and existing customers to boost client retention.
Education
GCSE -
Beacon high
London, ENGBTEC - Level 3 extended diploma in engineering studies - Engineering
City and Islington college
London, ENGSkills
Sales presentation and in-person sales
Sales target setting
Effective communication
Team collaboration
Leadership and task completion
Self-directed learning
Strategic planning
Wine and spirits knowledge
Profit margin optimization
Sales performance enhancement
Legal compliance expertise
Business development strategies
Financial control
P&L management
References
References available upon request.
Timeline
Assistant general manager
Drake & Morgan, The Parlour
2025.01 - Current
Bar manager
Drake & Morgan
2023.01 - 2025.01
Bar and restaurant supervisor
Drake and Morgan
2022.05 - 2022.12
Sales Assistant
Bloomsbury flowers
2019.06 - 2021.01
GCSE -
Beacon high
BTEC - Level 3 extended diploma in engineering studies - Engineering
City and Islington college