Alfie West
Hertfordshire
Summary
Dedicated professional with expertise in sport and physical activity, holding a Cambridge Technical Level 3 qualification. Demonstrates strong team leadership and coaching abilities, complemented by First Aid at Work Level 1 certification. Proficient in computer literacy, including Word, Excel, and PowerPoint, aiming to leverage skills in dynamic environments to foster growth and development.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
Work history
Telesales executive and covering Team Leader
Step Change Outsourcing
Stevenage, UK
04.2024 - 01.2025
- Company Overview: (At this outsourcing company, I began my employment working for BT/EE)
- Contact existing clients to renew contracts with us.
- Selling a variety of products over the phone such as Sims, Mobiles and Tablets.
- Using a variety of different software and systems on the computer.
- ( I then moved to a different campaign of the company, taking on more of a leadership role. This was With Safe House Insurance and became an Insurance Broker for Tenants and Landlords properties across the UK).
- Advised Tenants and Landlords over appropriate insurance cover for their properties.
- Covering team leader for my campaign and another when required.
- Encouraged and motivated teams to drive for targets set out by managing directors.
- Weekly meetings on how to improve areas within the campaigns and implementing steps to get there.
- (At this outsourcing company, I began my employment working for BT/EE)
Warehouse Assistant
Sainsburys
Stevenage, UK
10.2022 - 04.2024
- In charge of taking the stock off 18-wheeler lorries and distributing to the warehouse.
- Operating an electrical pump truck.
- General warehouse duties including picking, packing and general yard work.
Football coach supervisor
Football Icon Academy
Stevenage, UK
12.2022 - 12.2023
- In charge of running football training sessions for kids within the age range of 6-16.
- Overseeing and planning sessions for newer coaches.
- Remaining in contact with parents ensuring they are kept up to date with their child’s progress and areas to improve.
- Enhanced DBS check.
Recruitment Consultant
IMC Locums
London
04.2022 - 09.2022
- Recruiting mental health nurses to external roles.
- Manging candidates’ portfolios.
- Processing candidate’s timesheets ensuring all payments were made on time.
- Scheduling meetings with new potential clients.
- Sourced for new candidates and clients.
Trading Assistant
Sainsburys
Stevenage, UK
07.2019 - 04.2022
- Stock rotations and stock takes.
- Auditing stock throughout the store.
- Dealing with customer payments and queries in a polite, professional way.
- Highley trusted colleague responsible for training new staff.
- Responsible for running department as and when required.
Retail Assistant
TK Max
Stevenage, UK
07.2017 - 07.2019
- Providing customer service and product knowledge to customers.
- Dealing with different payments on the tills.
- Stock rotations and stock takes.
- General retail assistant duties
Education
GCSE - Maths, English Literature, English Language, Science, Business, Sports, Food Tech
Barnwell Secondary School
Stevenage, Herts 09.2011 - 06.2019
Skills
- Cambridge Technical Level 3 Sport and Physical Activity
- First Aid at Work Level 1
- Team leadership
- Coaching
- Computer literacy
- Word
- Excel
- PowerPoint
Custom
I have an interest in most sports, with includes going to the gym daily. Keeping fit and active are important to me. I enjoy spending my free time playing golf and football for my local side.
Personal Information
Date of birth: 11/20/00
Timeline
Telesales executive and covering Team Leader
Step Change Outsourcing
04.2024 - 01.2025
Football coach supervisor
Football Icon Academy
12.2022 - 12.2023
Warehouse Assistant
Sainsburys
10.2022 - 04.2024
Recruitment Consultant
IMC Locums
04.2022 - 09.2022
Trading Assistant
Sainsburys
07.2019 - 04.2022
Retail Assistant
TK Max
07.2017 - 07.2019
GCSE - Maths, English Literature, English Language, Science, Business, Sports, Food Tech
Barnwell Secondary School
09.2011 - 06.2019
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