Summary
Overview
Work history
Education
Skills
References
Timeline
Generic
Alfie  Porter

Alfie Porter

High Wycombe,Buckinghamshire

Summary

A skilled professional with expertise in virtual communication, customer focus, and email correspondence, demonstrating resilience and patience under pressure. Proficient in handling financial transactions, safeguarding practices, and conflict resolution while maintaining compliance with GDPR. Adept at applying tailored teaching and mentoring methods to individuals, showcasing empathy, understanding, and proactive engagement. Committed to delivering exceptional service through technical proficiency and positive language to foster meaningful connections and achieve organisational goals.

Driven by a natural ability to inspire children towards achieving their personal best. Demonstrates strong communication and leadership skills, with a background in team-building and child development. Ready to foster a positive and inclusive environment, helping children grow in confidence and skill.

Overview

3
3
years of professional experience
1
1
year of post-secondary education

Work history

Sports coach

Premier Education
High Wycombe, Buckinghamshire
08.2022 - 05.2024
  • Promoted principles of good sportsmanship amongst the children, fostering a respectful team environment.
  • Provided emotional support to players during tough matches or losses, building resilience and determination.
  • Encouraged positive attitudes towards physical activity by making sports enjoyable for children.
  • Enhanced children's understanding of sports rules with clear, concise coaching methods.
  • Developed children's physical abilities by planning and implementing engaging sports sessions.
  • Improved children's coordination to enhance their sporting skills.
  • Judged sporting competitions fairly, recording scores, penalties and outcomes.
  • Adapted coaching and leadership styles to suit individual needs for maximised student engagement.

Customer advisor

B&Q
High Wycombe, Buckinghamshire
03.2024 - Current

Commenced career as a customer advisor in the building department, gaining retail experience and software proficiency.
Transitioned to the showroom department as a designer for bathrooms, kitchens, and bedrooms.
Acquired advanced interior design technology skills through extensive customer consultations.
Conducted follow-up communications via emails and phone calls to maintain client engagement.
Ensured seamless team operations during absence by providing detailed handover notes on current clients.
Returned to the customer advisor role in the front-end department due to personal circumstances.
Focused on strengthening relationships with management while expanding knowledge for future opportunities.

Education

NVQ Level 2 - Sport Science

The Henley College
Henley on Thames, Oxfordshire
09.2022 - 06.2023

Skills

  • Virtual communication
  • Customer focus
  • Email correspondence
  • Patience under pressure
  • Financial transactions handling
  • Proactive engagement
  • Resilient under pressure
  • Positive language
  • Knowledge of GDPR
  • Empathy and understanding
  • Technical proficiency
  • Safeguarding
  • Conflict resolution
  • Applying different methods of teaching/mentoring to the individual

References

References available upon request.

Timeline

Customer advisor

B&Q
03.2024 - Current

NVQ Level 2 - Sport Science

The Henley College
09.2022 - 06.2023

Sports coach

Premier Education
08.2022 - 05.2024
Alfie Porter