

A skilled professional with expertise in virtual communication, customer focus, and email correspondence, demonstrating resilience and patience under pressure. Proficient in handling financial transactions, safeguarding practices, and conflict resolution while maintaining compliance with GDPR. Adept at applying tailored teaching and mentoring methods to individuals, showcasing empathy, understanding, and proactive engagement. Committed to delivering exceptional service through technical proficiency and positive language to foster meaningful connections and achieve organisational goals.
Driven by a natural ability to inspire children towards achieving their personal best. Demonstrates strong communication and leadership skills, with a background in team-building and child development. Ready to foster a positive and inclusive environment, helping children grow in confidence and skill.
Commenced career as a customer advisor in the building department, gaining retail experience and software proficiency.
Transitioned to the showroom department as a designer for bathrooms, kitchens, and bedrooms.
Acquired advanced interior design technology skills through extensive customer consultations.
Conducted follow-up communications via emails and phone calls to maintain client engagement.
Ensured seamless team operations during absence by providing detailed handover notes on current clients.
Returned to the customer advisor role in the front-end department due to personal circumstances.
Focused on strengthening relationships with management while expanding knowledge for future opportunities.