Alfie Koliandris
Leeds,Yorkshire
Summary
Hospitality professional with several years of experience progressing from Barback to Duty Manager, with a strong background in bar operations, team leadership, customer service, and venue management. Experienced in training staff, managing busy shifts, handling stock and financial procedures, and delivering exceptional customer experiences in fast-paced environments. A proactive and reliable team player who thrives under pressure, builds positive relationships with colleagues and customers, and leads by example. Passionate about maintaining high standards and continuously developing new skills while contributing to the success of every team.
Overview
1
1
Certification
39
39
years of post-secondary education
10
10
years of professional experience
Work history
Team Leader
Roxy Leisure
Leeds, Yorkshire
2024.12 - Current
- Train and support team members, helping develop product knowledge and service standards.
- Conduct staff spec tests to ensure consistency and quality in the products we serve.
- Order stock to ensure product availability.
- Carry out weekly stock takes and maintain records.
- Complete delivery shifts, including receiving, checking, rotating and organising stock.
- Open and prepare the venue for daily service.
- Work confidently across both the bar, floor and kitchen, supporting food preparation when required.
- Carry out maintenance and upkeep tasks on all gaming stations outside of trading hours.
Duty Manager
Revolution Bars
Leeds, Yorkshire
2024.01 - 2024.10
- Managed daily operations of venue, ensuring seamless service during peak trading periods, enhancing customer satisfaction.
- Resolved customer complaints professionally and efficiently.
- Oversaw team incentive operations to improve staff engagement, morale and performance.
- Executed opening and closing procedures for venue, securing premises and finalising end of day processes to maintain operational integrity.
- Stored cash floats and delivered secured banking procedures.
Team Leader
Revolution Bars
Leeds, Yorkshire
2022.09 - 2024.01
- Led by example in delivering exceptional customer service, fostering high performance and morale across the team.
- Delivered engaging cocktail masterclasses for large groups, confidently hosting sessions, creating an enjoyable guest experience.
- Maintained expert knowledge of drink specifications, pricing, and promotions to provide accurate advice to customers and colleagues.
- Supported day-to-day bar operations, ensuring efficiency and adherence to high standards.
- Replaced beer kegs and gas cylinders in a timely manner to maintain bar operations.
Bar Staff
Revolution Bars
Leeds, Yorkshire
2020.01 - 2022.09
- Served high volumes of guests in a fast-paced late night environment.
- Worked effectively as part of a team to ensure efficient service.
- Maintained a clean and organised workstation throughout a shift.
- Collected, washed and put away glassware between guests.
Waiter
The Aegean Greek Taverna
Hull, Kingston upon Hull
2016.12 - 2018.06
Education
A-Levels - Law
Wyke Sixth Form College
Hull, Kingston upon Hull 2016.09 - 2018.06
A-Levels - English Language
Wyke Sixth Form College
Hull, Kingston upon Hull 2016.09 - 2018.06
A-Levels - English Literature
Wyke Sixth Form College
Hull, Kingston upon Hull 2016.09 - 2018.06
GCSEs - English Literature
Hessle High School
Hull, Kingston upon Hull 2011.09 - 2016.06
GCSEs - English Language
Hessle High School
Hull, Kingston upon Hull 2011.09 - 2016.06
GCSEs - Maths
Hessle High School
Hull, Kingston upon Hull 2011.09 - 2016.06
GCSEs - Additional Science
Hessle High School
Hull, Kingston upon Hull 2011.09 - 2016.06
GCSEs - Core Science
Hessle High School
Hull, Kingston upon Hull 2011.09 - 2016.06
GCSEs - Geography
Hessle High School
Hull, Kingston upon Hull 2011.09 - 2016.06
GCSEs - I.T
Hessle High School
Hull, Kingston upon Hull 2011.09 - 2016.06
Skills
Operational management
Leadership and team management
Staff training and mentoring
Customer service
Sales and upselling
Cash handling and financial reconciliation
Inventory and stock management
Problem solving
Organisation
Multitasking
Collaboration skills
Conflict resolution
Communication skills
Speaking and presentation
Event hosting and guest engagement
Initiative and self-motivation
Professionalism
Certification
Wallace Cameron Training Certificate
1 Day Emergency First Aid at Work
Has satisfactorily undertaken the above course to satisfy the requirements of the Health and Safety (First Aid) Regulations 1981 and has been assessed as competent.
Exp. 12/03/2027
Affiliations
- Outside of work I enjoy playing video games and keeping up with films, animation, music and other areas of pop culture. I'm also passionate about creative projects, like world-building, character design, and writing, which allows me to develop my creativity. I also enjoy spending time with friends, whether that's going out for food and drinks, or just having a relaxed social night.
Timeline
Team Leader
Roxy Leisure
2024.12 - Current
Duty Manager
Revolution Bars
2024.01 - 2024.10
Team Leader
Revolution Bars
2022.09 - 2024.01
Bar Staff
Revolution Bars
2020.01 - 2022.09
Waiter
The Aegean Greek Taverna
2016.12 - 2018.06
A-Levels - Law
Wyke Sixth Form College
2016.09 - 2018.06
A-Levels - English Language
Wyke Sixth Form College
2016.09 - 2018.06
A-Levels - English Literature
Wyke Sixth Form College
2016.09 - 2018.06
GCSEs - English Literature
Hessle High School
2011.09 - 2016.06
GCSEs - English Language
Hessle High School
2011.09 - 2016.06
GCSEs - Maths
Hessle High School
2011.09 - 2016.06
GCSEs - Additional Science
Hessle High School
2011.09 - 2016.06
GCSEs - Core Science
Hessle High School
2011.09 - 2016.06
GCSEs - Geography
Hessle High School
2011.09 - 2016.06
GCSEs - I.T
Hessle High School
2011.09 - 2016.06