Alfie Atkinson
Lancaster,Lancashire
Summary
Experienced hospitality professional focused on creating exceptional guest experiences and optimising front of house operations. Skilled in managing high-performing teams to deliver seamless and efficient service. Adept at problem-solving and improving customer satisfaction through effective communication and strategic planning.
Overview
2
2
years of professional experience
Work history
Front of House
Brookhouse Takeaway
Brookhouse, Lancashire
2023.11 - Current
- Used Point of Sale system efficiently, speeding up transactions.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Dealt with customer complaints, ensured resolution and satisfaction.
- Demonstrated flexibility in shifts, provided coverage on holidays or busy days when needed most.
Education
GCSEs - Business, Computer Science, Food, Drama
QES
Kirkby Lonsdale, CumbriaA-Levels - Business, Psychology, Computer Science
QESixth
Kirkby Lonsdale, Cumbria 2025.09 -
Skills
- Money counting
- Point of sale operation
- Retail awareness
- Patience and composure
- Dependability and reliability
- Change giving
- Customer Service
- Cash handling
Timeline
A-Levels - Business, Psychology, Computer Science
QESixth
2025.09 -
Front of House
Brookhouse Takeaway
2023.11 - Current
GCSEs - Business, Computer Science, Food, Drama
QES