Summary
Overview
Work history
Education
Skills
Languages
Timeline
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ALEX NIMAKO-MENSAH

Oxford,Oxfordshire

Summary

Target-driven Assistant Manager with extensive expertise leading high-performing teams. Boosts profitability and company growth through motivational leadership, outstanding service and smooth operational management.To learn and contribute to organizational efficiency while improving my ability to deal creatively and practically with challenges in varied fields using a diverse knowledge base acquired from both academic and working experience.

Overview

6
6
years of professional experience

Work history

Personal assistant

Parliament House of Ghana
Accra
06.2017 - 08.2023
  • Support to Members of Parliament
  • Provided research assistance to Members of Parliament on issues brought up by constituents
  • Assisted in the organisation of retreats for Members of Parliament
  • Assist in proof reading of policy drafts
  • Drafted correspondence, compiled reports and prepared presentations with keen attention to detail.
  • Processed mail, email and phone enquiries, minimising correspondence backlogs.

Assistant Manager

Potters Touch Legacy company Limited
Accra
01.2021 - 07.2023
  • Identified and solved problems that arose in the workplace in a timely and efficient manner
  • Developed and executed marketing plans that resulted in increased brand awareness and sales
  • Collaborated with the creative team to develop marketing materials, such as the current brand logo and the company's website.
  • Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.

General Operations Support

Zenith Bank Ghana, E-Business Department
Accra
08.2019 - 08.2020
  • Deployment of Point Of Sale (POS) Terminal
  • Updating banking devices and diversifying the POS portfolio of the bank
  • Filing and retrieving of folders
  • Cross checking duplicate files with original files to ensure all documents are in their original folder
  • Visiting customers and prospective customers to foster customer relations
  • Back office operations
  • Checking cheques drawn on the bank and calling customers to confirm payment
  • Assisting customers by acting as pay-in or receiving cashier.

Intern

Zenith Bank Ghana
Tema
06.2018 - 08.2018
  • Examined checks for endorsements and verified other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents
  • Attended the phone and replied emails, attended to the needs of walk-in clients, conducted general office work
  • Sorted and filed deposit slips and checks, and performed clerical duties.
  • Answered phone enquiries and directed phone calls to specific departments.

Education

MSc Marketing and Brand Management - Marketing and Brand Management

Oxford Brookes University
Oxford
09/2023 -

Bachelor of Arts - Philosophy and Sociology

University of Ghana Accra
08/2015 - 05/2019

General Arts

Achimota School
Accra

Skills

  • Outstanding customer service
  • Sales monitoring
  • Computer Skills:
  • Microsoft Word, Microsoft Excel, Microsoft Power Point, Ethix Banking Solution
  • Entrepreneurship: Sales of Car Tracking devices to companies to improve on transport
  • Social Change: As a member of JCR of Ghana hostels limited, we organised hall week events amongst many other relevant programs
  • Department management

Languages

English
Native
Twi
Native
French
Beginner

Timeline

Assistant Manager

Potters Touch Legacy company Limited
01.2021 - 07.2023

General Operations Support

Zenith Bank Ghana, E-Business Department
08.2019 - 08.2020

Intern

Zenith Bank Ghana
06.2018 - 08.2018

Personal assistant

Parliament House of Ghana
06.2017 - 08.2023

MSc Marketing and Brand Management - Marketing and Brand Management

Oxford Brookes University
09/2023 -

Bachelor of Arts - Philosophy and Sociology

University of Ghana Accra
08/2015 - 05/2019

General Arts

Achimota School

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ALEX NIMAKO-MENSAH