Summary
Overview
Work History
Education
Skills
References
Software
Timeline
Generic

Alexis Grace Jacob

Sales Designer
Toddlehills Farmhouse, Ellon

Summary

Reliable team member with strong communication skills and the ability to adjust work for various environments. Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines.

Overview

10
10
years of professional experience

Work History

Kitchen and Bathroom Designer

Laings Directline
6 2021 - Current
  • Communicating with clients to completely understand their needs
  • Converting client quotes to orders, and processing payments
  • Managing multiple design projects simultaneously, ensuring timely delivery within budget constraints.
  • Raising purchase orders and preparing contracts and invoices
  • Coordinating the logistical side of the project including the coordination of equipment hires, internal and third party workers, materials, and vendors both within the UK and abroad
  • Problem solving when unexpected situations arise, and finding cost efficient solutions.

Store Manager Designate

Magnet/Nobia UK
10.2017 - 06.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Raised purchase orders, prepared contracts, and produced invoices as required with every sale.
  • Coordinated the installation of multiple kitchens every week.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Kitchen Designer

Wren Kitchens
04.2017 - 10.2017
  • Designed new kitchens per customer requests and keeping in line with regulations.
  • Converted ieads to sales effectively and overcoming customer objections
  • Exceeding sales targets regularly, and maintaining good relationships with customer and suppliers.

Customer Care Advocate / Tier 2 Technical Expert

Verizon Wireless
05.2014 - 02.2017
  • Responsible for showing value of wireless service, and upgrading mobile devices / adding new lines or features
  • Resolved customer billing concerns/disputes, and de-escalated callers while providing excellent customer service
  • Provided top tier technical support to a variety of wireless devices, troubleshooting and educating customers on software and hardware concerns.
  • Consistently exceeded performance metrics while maintaining a focus on providing excellent customer support.

Education

Studied English and Communications -

Goucher College
Baltimore, MD

Studied Liberal Arts, awarded A.A degree - undefined

St. Petersburg College
Tarpon Springs, FL

Studied English and Creative Writing - undefined

University of South Florida
Tampa, FL

BA(Hons) in English and Creative Writing - undefined

Open University

Skills

Project Management

Problem-Solving

Time Management

Flexible and Adaptable

Attention to Detail

References

References available upon request.

Software

Winner

SAP

MS Office

Virtual Worlds

EQ

Timeline

Store Manager Designate

Magnet/Nobia UK
10.2017 - 06.2021

Kitchen Designer

Wren Kitchens
04.2017 - 10.2017

Customer Care Advocate / Tier 2 Technical Expert

Verizon Wireless
05.2014 - 02.2017

Kitchen and Bathroom Designer

Laings Directline
6 2021 - Current

Studied English and Communications -

Goucher College

Studied Liberal Arts, awarded A.A degree - undefined

St. Petersburg College

Studied English and Creative Writing - undefined

University of South Florida

BA(Hons) in English and Creative Writing - undefined

Open University

Similar Profiles

CREATE PROFILE
Alexis Grace JacobSales Designer