In my spare time I enjoy:
- Reading
- Painting
- Going to the gym
Alexis Thomson
Llandudno Junction ,Conwy
Summary
Experienced in hospitality with expertise in customer engagement and rapport building. Delivered efficient payment processing and transaction finalisation through proficiency with till operations. Committed to providing exceptional service with flexibility across various roles.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Swim Teacher
Ffit Conwy
Colwyn Bay , Conwy
2025.09 - Current
- Prepared lesson plans that catered to different skill levels, from beginners to advanced swimmers.
- Collaborated with fellow swimming instructors to share best practices and enhance overall teaching quality.
- Adapted teaching style to meet the needs of swimmers with special requirements, creating an inclusive environment.
- Observed swimmers' actions to provide correction and improvement.
- Facilitated a positive and fun learning atmosphere.
- Taught butterfly, breaststroke, backstroke and freestyle to provide a variety of swimming techniques to students.
- Enforced water safety rules to avoid accidents and injuries, preserving safety measures.
- Coordinated with parents to discuss progress and address concerns.
- Delivered engaging swimming lessons through games and activities, encouraging learning through play.
Hospitality Worker
Bell's Fish and Chips
Rhos on Sea, Conwy
2024.07 - Current
- Greet customers warmly and take orders accurately and efficiently.
- Process cash and card payments, issuing receipts without error.
- Prepare customer orders and serve calmly while fixing order issues.
- Resolve order queries with a steady, friendly approach.
- Keep the shop clean and follow hygiene protocols every shift.
- Wash dishes thoroughly using correct methods and safe procedures.
- Organise stock to keep equipment tidy and ready for use.
- Remember key menu items, ingredients, and allergen details.
- Train new staff on shop policies and daily procedures.
Education
A-Levels -
Ysgol John Bright
Llandudno, CWY 2022 - 2026
Skills
- Customer service excellence
- Team collaboration
- Conflict resolution
- Positive attitude
- Effective communication
- Time management
- Calm under pressure
- Active listening
- Order processing
- Stock organisation
- Multitasking ability
- Math skills
- Cash handling and processing
Certification
- Level 2 Swim Teacher
- NPLQ qualification
Interests
Timeline
Swim Teacher
Ffit Conwy
2025.09 - Current
Hospitality Worker
Bell's Fish and Chips
2024.07 - Current
A-Levels -
Ysgol John Bright
2022 - 2026