Alexia Lusty
Wales,Treherbert
Summary
Compassionate Senior Care Assistant with history of enhancing patient care and well-being. Delivered tailored support plans that improved residents' quality of life and led team initiatives to foster warm and supportive environment. Known for quick problem-solving and maintaining high standards in care delivery.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Senior Care Assistant
Ty Ross Care Home
Treherbert, Rhondda Cynon Taf
12.2024 - Current
- Optimised efficiency in handling administrative duties related to patient care documentation thus improving overall productivity.
- Facilitated social activities for stimulation and engagement of residents.
- Assisted others during emergency situations ensuring minimal harm towards any party involved.
- Received recognition for patient care from supervisors after demonstrating exceptional commitment to duty.
- Conducted regular health checks on residents to ensure wellbeing.
- Maintained accurate records of resident's progress and medical history.
- Delivered compassionate end-of-life care, respecting dignity of the individual at all times.
- Reduced stress levels for family members through clear communication regarding their loved ones' well-being.
- Increased resident satisfaction by providing personalised care plans.
- Co-ordinated with healthcare professionals for improved resident care outcomes.
- Managed medication administration for residents, adhering strictly to prescribed doses.
- Administered medications in line with care plans and nursing team guidance.
- Monitored client health conditions and reported immediate issues to manager.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Monitored junior staff to assess care provisions and implement continued best practices.
- Promoted dignity by assisting residents with limited mobility to complete personal care, including washing and dressing.
- Maintained confidentiality and compliance standards for optimised patient care.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Completed care plan documentation to chart progress and improve resident health outcomes.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Maintained secure patient environments, enforcing safe systems and practices in line with safeguarding requirements.
- Submitted reports to manager regarding status of client.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Promptly addressed and resolved performance concerns to maintain safe, effective care provisions.
- Supported numerous individuals in maximising physical, intellectual, emotional and social capabilities through individualised care plans.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Assisted with medicine and stock counting, ordering and replenishing.
- Maximised patient comfort by accurately assessing pain levels and administering pain-relieving medication.
Shop Assistant
Asees Convenience Store
Gelli, Rhondda Cynon Taf
05.2024 - 08.2025
- Communicated effectively with suppliers on delivery schedules, ensuring timely replenishments.
- Facilitated smooth checkouts with efficient bagging and wrapping practices.
- Coordinated closely with management on shop floor layouts and visual merchandising.
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
- Improved product visibility with strategic shelf arrangements.
- Assisted in inventory counts, maintaining accurate records.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Directed customers towards fitting rooms when needed for convenient try-on experience.
- Upheld company policies whilst dealing with returns and exchanges.
- Promoted sales and special promotions to increase store revenue.
- Assisted customers in finding desired items to enhance their shopping experience.
- Managed stock levels on shop floor for continuous product availability.
- Conducted price checks at request of customers for clear communication on cost.
Care Assistant
Ty Ross Care Home
Treherbert, Rhondda Cynon Taf
08.2023 - 12.2024
- Assisted in daily living activities for enhanced patient comfort.
- Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
- Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
- Delivered excellent customer service by addressing concerns of patients' families.
- Collaborated with healthcare team for effective patient care delivery.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Organised recreational activities for improved social interaction amongst residents.
- Ensured safe environment by maintaining orderliness and cleanliness in the facility.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Monitored vital signs of patients for early detection of health complications.
- Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
- Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
- Administered medication to patients, ensuring proper health management.
- Respected privacy and dignity of each resident during provision of care services.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Provided emotional support to patients, improving their mental wellbeing.
- Aid in mobility exercises which resulted in improved physical strength among elderly residents.
- Encouraged independence among patients whilst assisting them with tasks.
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Submitted reports to manager regarding status of client.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
Administration Assistant
SmartFix
Treorchy, Rhondda Cynon Taf
07.2022 - 08.2022
- Facilitated smooth running of daily operations through diligent calendar management.
- Enhanced communication with team by scheduling and coordinating meetings.
- Communicated professionally with clients, cemented positive relationships.
- Complied carefully with procedures, upheld standards of quality administration.
- Maintained office supplies inventory for seamless operations.
- Resolved administrative problems by analysing information and identifying solutions.
- Processed client requests for enhanced customer satisfaction.
- Organised travel arrangements to ease the schedule of senior staff members.
- Ensured data accuracy with meticulous record keeping practices.
Waitress Assistant
The Bistro Hotel
Treherbert, Rhondda Cynon Taf
03.2020 - 07.2020
- Delivered Friendly and fast service to process high-volume food and drink orders at peak times.
- Performed additional tasks to keep dining room running smoothly.
- Coordinated team members to take, serve and clear orders accurately and promptly.
- Helped seat guests upon arrival, leading to a welcoming atmosphere.
- Enhanced customer service by promptly taking orders and delivering food.
- Assisted in food preparation, ensuring prompt service during busy times.
- Followed health regulations whilst handling food, promoting safe practices.
Teaching Assistant in primary school
Gelli Primary School
Ystrad, Rhondda Cynon Taf
05.2018 - 06.2018
- Prepared classrooms for daily activities and tidied up afterwards, keeping surroundings neat and presentable at all times.
- Facilitated group activities during lessons which promoted team-work amongst students.
- Supported student understanding through personal tutoring sessions after school hours when required.
- Ensured consistent communication between teachers and parents about children's progress.
- Aided in the supervision of children during break times further ensuring their safety while on school premises.
- Monitored pupil behaviour during class time, ensuring a conducive learning environment.
- Provided special attention to students with learning difficulties for better inclusion in class activities.
- Assisted with the marking of pupils' work, providing constructive feedback where necessary.
- Maintained a clean, safe classroom environment by performing regular organisation and cleaning tasks.
Education
NVQ Level 2 - Health And Social Care
Treorchy Comprehensive School
Treorchy, Rhondda Cynon Taf 09.2018 - 06.2020
NVQ Level 1 - Hair and Beauty
Level 1
Tonypandy 09.2021 - 05.2022
NVQ Level 2 - Beauty Therapy
Coleg y Cymoedd
Tonypandy 09.2022 - 06.2023
NVQ Level 2 - Health And Social Care
City & Guilds
Treherbert, Rhondda Cynon Taf 08.2023 - 03.2025
Skills
- Elderly support
- Palliative care knowledge
- Listening to patients' needs
- Deescalating conflict situations
- Clinical documentation expertise
- Confidentiality upholding
- Mobility support experience
- Dementia care training
- Nursing home experience
- Understanding of hygiene standards
- Hygiene maintenance competence
- Basic computer literacy
- Specialist equipment usage
- Respecting patient confidentiality
- Emergency response preparedness
- Healthcare laws compliance
- Tactful diplomacy
- Delivering personalised care
- Ethical judgement
- Therapeutic interaction
- Lifting and positioning expertise
- Physiotherapy basics
- Dignity respect
- Tailoring care plans
- Safe manual handling
- Medical terminology familiarity
- Alzheimer'S disease understanding
- Building trust with patients
- Managing challenging behaviour
- Patient care
- Dementia care
- Medication Administration
- End Of Life Care
- Excellent communication
- Patient advocacy
- Night shift coverage
- Infection control protocols
- Carer training
- Blood pressure monitoring
- Empathetic
- Compassionate care
- Dementia and complex needs care
- Care staff training
- Care plan reviews and implementation
- Disability support
- Safeguarding vulnerable adults
- Health and Safety regulations
Timeline
Senior Care Assistant
Ty Ross Care Home
12.2024 - Current
Shop Assistant
Asees Convenience Store
05.2024 - 08.2025
Care Assistant
Ty Ross Care Home
08.2023 - 12.2024
NVQ Level 2 - Health And Social Care
City & Guilds
08.2023 - 03.2025
NVQ Level 2 - Beauty Therapy
Coleg y Cymoedd
09.2022 - 06.2023
Administration Assistant
SmartFix
07.2022 - 08.2022
NVQ Level 1 - Hair and Beauty
Level 1
09.2021 - 05.2022
Waitress Assistant
The Bistro Hotel
03.2020 - 07.2020
NVQ Level 2 - Health And Social Care
Treorchy Comprehensive School
09.2018 - 06.2020
Teaching Assistant in primary school
Gelli Primary School
05.2018 - 06.2018
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