Alexia Brierley
Doncaster,South Yorkshire
Summary
Results-driven professional with expertise in e-commerce, email marketing, and social media strategies. Demonstrates exceptional leadership and resilience under pressure, excelling in customer engagement and relationship management. Proactive and driven with solid foundation in communication and organisational skills, ready to excel in fast-paced environment. Proficient in CRM lead generation, campaign coordination, and budget management, with a strong understanding of SEO and brand promotion. Adept at utilising market research to enhance product knowledge and drive brand awareness while maintaining empathy towards customers. Career goals include leveraging resourcefulness to optimise marketing initiatives and foster long-term customer loyalty.
Overview
5
5
years of professional experience
14
14
years of post-secondary education
Work history
Sales Support
Cura Products Ltd
Sheffield, South Yorkshire
06.2020 - 08.2020
- Learning basics of Sage200, processing orders and customer payments
- Creating files for customer and supplier profiles
- Reconciliation for Accounts
- Assisting with Stock Take
- Picking and packing customer orders
Volunteer worker
Edutrade Humberside Ltd (Campus & Co)
Doncaster, South Yorkshire
10.2020 - Current
- Managing tills
- Assisting customers
- Restocking Shelves
- Picking and packing customer orders
- Date-checking products
Sales and Marketing Assistant
Ultrimax Coatings
Doncaster, South Yorkshire
05.2021 - Current
- Taking customer orders and inquiries
- Respond and process any incoming live web chats
- Taking incoming calls and looking after incoming email requests
- Order processing
- Ensuring delivery has been made for all orders and any issues are dealt with and communicated back to customer
- Qualify website orders and process accordingly on CRM system
- Check product back-order report and advise customers on delivery status
- Support with onboarding new customers
- Product Photography
- Customer service
- Email Campaigns
- Website development
- Organisation of Staff Events & Staff Incentives for 20 plus
- Office Admin
Education
Sitwell Infant school
Rotherham 09.2007 - 07.2010
OSG Bramley Campus
Rotherham 09.2010 - 10.2017
GCSEs - Combined Science Trilogy
OSG Ridgeway Campus
Scunthorpe, North Lincolnshire 10.2017 - 07.2021
GCSEs - English Language/Literature
OSG Ridgeway Campus
Scunthorpe, North LincolnshireGCSEs - Spoken Language
OSG Ridgeway Campus
Scunthorpe, North LincolnshireGCSEs - History
OSG Ridgeway Campus
Scunthorpe, North LincolnshireGCSEs - Mathematics
OSG Ridgeway Campus
Scunthorpe, North LincolnshireGCSEs - Food Preparation & Nutrition
OSG Ridgeway Campus
Scunthorpe, North LincolnshireGCSEs - German
OSG Ridgeway Campus
Scunthorpe, North LincolnshireGCSEs - Geography
OSG Ridgeway Campus
Scunthorpe, North LincolnshireGCSEs - Citizenship
OSG Ridgeway Campus
Scunthorpe, North LincolnshireA-Levels - Business Cambridge Technical
OSG Ridgeway Campus
Scunthorpe, North LincolnshireA-Levels - Business Cambridge Technical Marketing Pathway
OSG Ridgeway Campus
Scunthorpe, North LincolnshireA-Levels - English Language/Literature
OSG Ridgeway Campus
Scunthorpe, North LincolnshireCAP - Business Foundations
OSG Ridgeway Campus
Scunthorpe, North LincolnshireCAP - Business Fundamentals
OSG Ridgeway Campus
Scunthorpe, North LincolnshireEPQ - Portraiture
OSG Ridgeway Campus
Scunthorpe, North LincolnshireSkills
- Demonstrative leadership
- Email marketing expertise
- Brand awareness understanding
- Empathy towards customers / Customer relationship management
- Email campaign execution
- E-Commerce platforms familiarity
- Product knowledge mastery
- Database management
- Event planning
- SEO understanding
- Market research
- Brochure design
- Resilience under pressure
- Resourcefulness
- Customer service excellence
- Computer literacy
Affiliations
- Interior Design
- Portraiture
- Walking and Strength Training
References
References available upon request.
Timeline
Sales and Marketing Assistant
Ultrimax Coatings
05.2021 - Current
Volunteer worker
Edutrade Humberside Ltd (Campus & Co)
10.2020 - Current
Sales Support
Cura Products Ltd
06.2020 - 08.2020
GCSEs - Combined Science Trilogy
OSG Ridgeway Campus
10.2017 - 07.2021
OSG Bramley Campus
09.2010 - 10.2017
Sitwell Infant school
09.2007 - 07.2010
GCSEs - English Language/Literature
OSG Ridgeway Campus
GCSEs - Spoken Language
OSG Ridgeway Campus
GCSEs - History
OSG Ridgeway Campus
GCSEs - Mathematics
OSG Ridgeway Campus
GCSEs - Food Preparation & Nutrition
OSG Ridgeway Campus
GCSEs - German
OSG Ridgeway Campus
GCSEs - Geography
OSG Ridgeway Campus
GCSEs - Citizenship
OSG Ridgeway Campus
A-Levels - Business Cambridge Technical
OSG Ridgeway Campus
A-Levels - Business Cambridge Technical Marketing Pathway
OSG Ridgeway Campus
A-Levels - English Language/Literature
OSG Ridgeway Campus
CAP - Business Foundations
OSG Ridgeway Campus
CAP - Business Fundamentals
OSG Ridgeway Campus
EPQ - Portraiture
OSG Ridgeway Campus
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